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Towards a co-creation framework based on citizens' dreams of future mobility
Halmstad University, School of Information Technology.ORCID iD: 0000-0001-8409-7628
2022 (English)In: Transportation Research Interdisciplinary Perspectives, E-ISSN 2590-1982, Vol. 16, article id 100686Article in journal (Refereed) Published
Abstract [en]

The design space of Future Mobility Services is a wicked problem. Wicked problems are characterized by a high degree of uncertainty and many competing perspectives and interests that must be aligned in order to solve. Therefore, the design of future mobility services tends to require collaborations between private partners, the public sector, and citizens to come to fruition, often with competing goals and value systems. Recent years have shown a growing interest in using Living Lab methodology to address these types of wicked problems, and even though progress has been made, there still remains challenges concerning how to engage citizens in co-creation and alignment of stakeholders. This paper investigates how future workshops can be used to generate a framework rooted in the context of citizens, and how this framework can be used as a point of departure fo co-creation in multi-stakeholder settings in order to address wicked problems. The future workshops were organized in Sweden, in two communities which are seldomly emphasized in mobility service research; the first a peri-urban area on the outskirts of a large city and the second an urban area within a city with a heterogeneous set of citizens in terms of cultural background and income status. The framework was derived from an analysis highlighting Resilience, Opportunity and Community, as important themes to bring into the discussions when co-creating future mobility services. The framework, in turn, can then help in creating a bridge between citizens and align other stakeholders, when grounding work in a situated context. © 2022 The Author(s)

Place, publisher, year, edition, pages
Oxford: Elsevier, 2022. Vol. 16, article id 100686
Keywords [en]
Co-Creation, Future Mobility, Future Workshop, Futurizing, Participatory Design
National Category
Computer Sciences
Identifiers
URN: urn:nbn:se:hh:diva-48513DOI: 10.1016/j.trip.2022.100686Scopus ID: 2-s2.0-85138134704OAI: oai:DiVA.org:hh-48513DiVA, id: diva2:1706629
Available from: 2022-10-27 Created: 2022-10-27 Last updated: 2024-08-30Bibliographically approved
In thesis
1. Engaging in Urban Living Lab Co-design
Open this publication in new window or tab >>Engaging in Urban Living Lab Co-design
2023 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

Urban Living Labs (ULL) have become a common way to address wicked design challenges within the future mobility, and smart city context. The move toward ULL is part of a paradigm shift away from focusing purely on the IT-artifact, innovation, and user-centeredness toward focusing on the urban context and the construction of a place as a social context rather than implementation of a product or service in isolation.

This shift requires diverse sets of stakeholders with different backgrounds to come together to address wicked design challenges collaboratively tied to specific urban contexts. However, the change toward ULLs also brings unique qualities to collaborations. For example, it is often hard to generalize or transfer findings from one ULL to another. In addition, it requires new modes of thinking and acting concerning the value of bottomup approaches anchored in context.

Therefore, a core challenge for impactful work in an ULL, is to find ways to retain stakeholders’ local engagements and ways of doing collaborative design beyond the ULL project to create ripple effects. This thesis tweaks this challenge into a question that aims at investigating what a locally contextualized ULL set-up means for the involved stakeholders from a participatory perspective by asking: How can we understand engagement in ULL co-design, and how can this engagement be retained beyond the Living Lab? The question was explored through a design ethnographic approach in a ULL, where citizens, city representatives, car manufacturers, and representatives from public transport worked together to explore future mobility services. The research question is addressed through a description of how stakeholder engagement played out in the ULL along with an analysis of the dynamics of co-design as a co-appropriation process within the ULL, which enabled stakeholders to engage in a social context across sectors and disciplines to co-learn ways of appropriating findings from the ULL as an explorative way of working. Co-appropriation is described as a process moving from acclimatization towards cogitation in co-design, with patching as an activity that supports the process. The thesis also elaborates on how findings from a ULL can be retained and scaled beyond the Living Lab through transformation games, as an example of a patching activity.

Place, publisher, year, edition, pages
Halmstad: Halmstad University Press, 2023. p. 61
Series
Halmstad University Dissertations ; 98
Keywords
Urban Living Labs, Participatory Design, CoDesign
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:hh:diva-51316 (URN)978-91-89587-09-0 (ISBN)978-91-89587-08-3 (ISBN)
Presentation
2023-08-22, Himmel, Kristian IV:s väg 3, Halmstad, 13:15 (English)
Opponent
Supervisors
Available from: 2023-07-27 Created: 2023-07-26 Last updated: 2023-12-01Bibliographically approved

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Ebbesson, Esbjörn

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