Mobility as a Service (MaaS) is a relatively new domain where new types of knowledge systems have recently emerged. It combines various modes of transportation and different kinds of data to present personalized services to travellers based on transport needs. A knowledge-based framework based on Artificial Intelligence (AI) is proposed in this paper to integrate, analyze, and process different types of mobility data. The framework includes a knowledge acquisition process to extract and structure data from various sources, including mobility experts and add new information to a knowledge base. The role of AI in this framework is to aid in automatically discovering knowledge from various data sets and recommend efficient and personalized mobility services with explanations. A scenario is also presented to demonstrate the interaction of the proposed framework’s modules.