hh.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Value co-creation of healthcare services - developing a healthcare matching model
Halmstad University, School of Education, Humanities and Social Science. Lund University, Lund, Sweden.
Lund University, Lund, Sweden.
Lund University, Lund, Sweden.
2020 (English)In: International Journal of Business and Social Science, ISSN 2219-1933, E-ISSN 2219-6021, Vol. 11, no 8, p. 35-46Article in journal (Refereed) Published
Abstract [en]

Healthcare in Sweden is dealing with problems regarding accessibility for patients. Moreover, there is a lack of an overall model concerning matching specialist care to patients. Against this background, the purpose was to develop a preliminary healthcare matching model and discuss the barriers of this model. Theoretically, the study draws on the concepts of matching and coordination completed with value co-creation. Inspired by action research there was collaboration between the researchers and practitioners in the Skåne Region in Sweden between 2013 and 2016 (case one). Studies of policy documents, several meetings with strategists and analysis of a coordination meeting served as a basis for gathering empirical data concerning the process of coordinating patients and capacity. A completing study concerned analysis of the coordination of care guarantee service to the patients in the Halland Region (case two). Based on a theoretical analysis and analysis of two cases (in two regions) in Sweden it seems that an advanced matching, based on co-creation between patients, referrers and providers, is required in order to balance specialist care capacity to the needs of the patients smoothly. Both patients and providers could benefit from the use of matching healthcare. However, there are several barriers against healthcare matching: the Swedish legislation that includes minor incentives to cooperate between regions, the different cultures in the regions, and the strong professional identity in healthcare.In order to succeed in the notion of healthcare matching, there have to be active cooperation by the stakeholders involved. This article is original in the development of a preliminary model of healthcare matching concerning specialist care.

Place, publisher, year, edition, pages
New York, NY: Centre for Promoting Ideas , 2020. Vol. 11, no 8, p. 35-46
Keywords [en]
accessibility, co-creation, cooperation, coordination, barriers, healthcare, matching, service, value
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
URN: urn:nbn:se:hh:diva-46571DOI: 10.30845/ijbss.v11n8p3OAI: oai:DiVA.org:hh-46571DiVA, id: diva2:1649676
Available from: 2022-04-04 Created: 2022-04-04 Last updated: 2022-04-13Bibliographically approved

Open Access in DiVA

fulltext(321 kB)123 downloads
File information
File name FULLTEXT01.pdfFile size 321 kBChecksum SHA-512
92a46d1feeacd462ee4a8525636eebbb86e40d4223353b55009304ea197f624c82e8be7ff43e83766ba3d18fcd35afb55f2dd18111b3795f3813f90aa02a2aba
Type fulltextMimetype application/pdf

Other links

Publisher's full text

Authority records

Nordgren, Lars

Search in DiVA

By author/editor
Nordgren, Lars
By organisation
School of Education, Humanities and Social Science
In the same journal
International Journal of Business and Social Science
Health Care Service and Management, Health Policy and Services and Health Economy

Search outside of DiVA

GoogleGoogle Scholar
Total: 123 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 557 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf