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Smartphones and Migrant Integration: Mobile Technology as a Bridging Tool between Migrants and Host Societies
University of Gothenburg, Gothenburg, Sweden.
Halmstad University, School of Education, Humanities and Social Science, Centrum för lärande, kultur och samhälle (CLKS).ORCID iD: 0000-0001-5248-771X
University of Gothenburg, Gothenburg, Sweden.
2021 (English)In: AMCIS 2021: Proceedings. 4., Association for Information Systems, 2021Conference paper, Published paper (Refereed)
Abstract [en]

The aim of this study was to explore migrants' experiences and perceptions of mobile resources specifically developed for integration purposes in Sweden. Thematic content analysis of semi-structured focus group interviews with newly arrived migrants, guided by the Indicators for Integration Framework, was used. The findings suggest that lack of knowledge about existing applications and skepticism towards mobile technology as integration support in combination with time pressure and limited digital skills impede migrants’ use of mobile applications for integration. Further, technical hurdles stemming from owning outdated smartphones and technical problems with applications prevent migrants from uploading the applications. Finally, fear of surveillance is another obstacle for using applications requiring social media logins for authentication. The study reveals the friction between developers and providers of mobile resources for integration and the users’ perspective on these resources, offering implications for the development of mobile technology for migrant integration. © AMCIS 2021.

Place, publisher, year, edition, pages
Association for Information Systems, 2021.
Keywords [en]
Migrant integration, mobile technology, language learning, surveillance
National Category
Information Systems Learning
Identifiers
URN: urn:nbn:se:hh:diva-45465Scopus ID: 2-s2.0-85118653155ISBN: 978-1-7336325-8-4 (electronic)OAI: oai:DiVA.org:hh-45465DiVA, id: diva2:1588616
Conference
The Americas Conference on Information Systems (AMCIS) 2021 Proceedings: Digital Innovation and Entrepreneurship, Virtual Conference, August 9-13, 2021
Available from: 2021-08-27 Created: 2021-08-27 Last updated: 2021-12-06Bibliographically approved

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Sofkova Hashemi, Sylvana

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Total: 174 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf