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Artificial Intelligence Capabilities as Enablers for Digital Innovation Processes: A Systematic Literature Review
Halmstad University, School of Business, Innovation and Sustainability.ORCID iD: 0000-0003-1390-1820
Halmstad University, School of Business, Innovation and Sustainability.ORCID iD: 0000-0001-6476-2547
Luleå University of Technology, Luleå, Sweden.ORCID iD: 0000-0001-5464-2007
2021 (English)Conference paper, Oral presentation only (Refereed)
Abstract [en]

Firms increasingly use artificial intelligence (AI) to innovate. Yet, the current literature offers fragmented guidance regarding its use in innovation processes. This study argues that the exponential use of AI has resulted in a mass of disorganised knowledge, creating confusion and frustration surrounding how managers navigate from conventional to digital innovation processes. A systematic literature review was carried out to examine studies investigating AI innovation published over the last decade (2011–2021). The results suggest that AI is present across all innovation phases and that firms have created three unique capabilities: AI-enabled ideation, AI-enabled development, and AI-enabled commercialisation. This article enriches the innovation management literature, and it equips managers with practical guidance in the use of AI.

Place, publisher, year, edition, pages
2021.
Keywords [en]
artificial intelligence, innovation process, organisational capabilities, data analytics
National Category
Business Administration Other Engineering and Technologies not elsewhere specified
Identifiers
URN: urn:nbn:se:hh:diva-44643OAI: oai:DiVA.org:hh-44643DiVA, id: diva2:1563633
Conference
R&D Management Conference 2021: Innovation in an Era of Disruption, Online, 6-8 July, 2021
Projects
AID - Automatic Idea Detection. Artificial Intelligence in the fight against healthcare-associated infections: machine learning in digital platforms
Funder
Knowledge Foundation, 220023Available from: 2021-06-10 Created: 2021-06-10 Last updated: 2022-11-15Bibliographically approved

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Gama, FábioFlorén, Henrik

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