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Communicating to Employees the Implementation of Patient Online Access to Their EHR. The Case of Adult Psychiatry in Southern Sweden
Department of Design Sciences, Lund University, Lund, Sweden.ORCID iD: 0000-0001-7874-7970
Department of Design Sciences, Lund University, Lund, Sweden.ORCID iD: 0000-0002-6308-3662
2016 (English)In: Proceedings from The 14th Scandinavian Conference on Health Informatics 2016, Gothenburg, Sweden, April 6-7, 2016, Linköping: Linköping University Electronic Press, 2016, p. 7-11Conference paper, Published paper (Refereed)
Abstract [en]

In 2015 Region Skåne was the first county council in Sweden to add adult psychiatry patients to the civic service of patient online access to their EHR (electronic health records). The initial implementation of the service in somatic care had previously raised both questions and resistance amongst the healthcare professionals. It was thus considered important to inform the professionals involved about the planned introduction in psychiatry well in advance. This paper presents and discusses how well the management was able to do this. The material presented derives from a survey that was distributed to employees in adult psychiatry in Region Skåne just before the introduction of the service. Overall, the results show that different professions receive information through different channels. This indicates that it is important for an employer to use many information and communication channels to reach employees. It is also important to use both interpersonal and mediated communication channels as they serve different purposes.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2016. p. 7-11
Series
Linköping Electronic Conference Proceedings
Keywords [en]
eHealth, EHR, psychiatric care, patient online access, employees, communication channels
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hh:diva-40981OAI: oai:DiVA.org:hh-40981DiVA, id: diva2:1370967
Conference
The 14th Scandinavian Conference on Health Informatics 2016, Gothenburg, Sweden, April 6-7, 2016
Funder
AFA InsuranceAvailable from: 2019-11-18 Created: 2019-11-18 Last updated: 2019-11-21

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Petersson, Lena

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Petersson, LenaErlingsdottir, Gudbjörg
Information Systems, Social aspects

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf