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Design av social mjukvara för att främja samarbete i en vårdkontext
Halmstad University.
Halmstad University.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Samarbete mellan vårdare är ett måste för att göra det möjligt att leverera högkvalitativ vård till vårdmottagare, men om samarbetet brister riskerar vårdmottagare att bli lidande. Ett sätt att främja samarbete är genom social mjukvara, som på grund av sina kommunikativa och relationella egenskaper har visat positiva resultat gällande förmåga att främja samarbete inom diverse organisationer och yrkesområden. Tidigare forskning gällande social mjukvara inom vård har dock fokuserat på vårdkrav och vårdmottagare, och delvis negligerat samarbetet mellan vårdare i verkliga arbetsprocesser. Vårdrelaterade yrken innefattar även flera etiska och lagliga anpassningar vilket har lett till komplexa tjänster som ska användas i miljöer fulla med avbrott. Denna studie genomfördes med en designstudie som metodansats, där designelement från aspekter av samarbete i form av tillit, kommunikation, och medvetenhet implementerades i en prototyp för att undersöka hur samarbete kan främjas i en vårdkontext. Vårdkontexten som studien genomfördes i var en anläggning för daglig verksamhet stationerad i Sverige. Studien resulterade i sju designförslag för hur social mjukvara inom vård kan designas för att främja samarbete.

Abstract [en]

Collaboration between caregivers is a must to make it possible to deliver high-quality care to care recipients, but if the collaboration fails, the care recipients risk suffering. One way to promote collaboration is through social software, which, due to its communicative and relational properties, has shown positive results regarding the ability to promote collaboration within various organizations and professional areas. Previous research on social software in healthcare has focused on healthcare requirements and care recipients, and partly neglected the collaboration between caregivers in real work processes. Care-related professions also include several ethical and legal adjustments, which have led to complex services that will be used in environments full of disruptions. This study was conducted with a design study methods approach, in which design elements from aspects of collaboration in the form of trust, communication and awareness were implemented in a prototype to investigate how collaboration can be promoted in a healthcare context. The healthcare context in which the study was conducted was a facility for activities of daily living stationed in Sweden. The study resulted in seven design proposals for how social software in healthcare can be designed to promote collaboration.

Place, publisher, year, edition, pages
2019. , p. 43
Keywords [en]
Collaboration, trust, communication, awareness, social software, healthcare, IT in healthcare
Keywords [sv]
Samarbete, tillit, kommunikation, medvetenhet, social mjukvara, vård, IT i vård
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hh:diva-39643OAI: oai:DiVA.org:hh-39643DiVA, id: diva2:1321008
Subject / course
Informatics
Educational program
Digital Design and Innovation, 180 credits
Available from: 2019-07-01 Created: 2019-06-06 Last updated: 2019-07-01Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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