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Modelling the impact of knowledge management using technology
Newport Business School, University of Wales, Newport, Newport, United Kingdom.
2010 (English)In: OR Insight, ISSN 0953-5543, Vol. 23, no 4, p. 233-250Article in journal (Refereed) Published
Abstract [en]

Continuing professional development practices in today's fast moving work place increasingly involves the use of modern technologies as part of the continuing quest to enhance a flexible and responsive learning experience. Centrally positioned organisational training and development initiatives often leave ‘gaps’ in personal knowledge management by individuals who are often part of diverse user groups from different backgrounds. Consideration of existing methodologies in e-learning based on a UK public sector benchmarking process provided a useful starting point for this knowledge management using technology analysis. A case study from a training and development setting highlights the application of the resulting impact model to a real-world situation reflecting experiences and expectations of facilitator and trainee groups. Outcomes of the impact analysis advised the positioning and direction for subsequent developments to maximise personal and organisational efficiency and effectiveness.

Place, publisher, year, edition, pages
London: Palgrave Macmillan, 2010. Vol. 23, no 4, p. 233-250
Keywords [en]
knowledge management, modern technologies, impact analysis, continuing professional development, e-learning
National Category
Educational Sciences
Identifiers
URN: urn:nbn:se:hh:diva-39286OAI: oai:DiVA.org:hh-39286DiVA, id: diva2:1307535
Available from: 2019-04-27 Created: 2019-04-27 Last updated: 2019-05-06Bibliographically approved

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Smedley, Jo

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
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  • de-DE
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  • Other locale
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Output format
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