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The Drive for New Driving Interfaces: Researching a Driver Interface from Design Intent to End-User Experience
Volvo Car Group, Gothenburg, Sweden & Chalmers University of Technology, Gothenburg, Sweden.
Viktoria Swedish ICT, Gothenburg, Sweden.ORCID iD: 0000-0002-8529-0072
Volvo Car Group, Gothenburg, Sweden.
Malmö University, Malmö, Sweden.
2016 (English)In: NordiCHI'16: Game-Changing Design : proceedings of the 9th Nordic Conference on Human-Computer Interaction : Gothenburg, Sweden, 23-27 October, 2016, New York, NY: Association for Computing Machinery (ACM), 2016, article id 125Conference paper, Published paper (Refereed)
Abstract [en]

This paper examines the development and the end-user experience of a digital driver information module, with the aim to research the adoption of user experience practice in a large industry organization and the influence of the practice on the end-user experience. Eight developers from the automotive company were interviewed, as well as eight end-users. The module was the first all-digital driver information module for the company. A number of organizational and procedural changes were required to deliver a novel user experience, such as hiring new competences and employing new simulation and development tools. For the end-users, the experience of the digital user interface played a significant role in creating pleasure of use and emotional bonds to the car. The results highlight the benefits for large organizations to adopt to flexible user experience development practices, such as cross-organizational cooperation, iterative prototyping and rapid user testing. © 2016 ACM.

Place, publisher, year, edition, pages
New York, NY: Association for Computing Machinery (ACM), 2016. article id 125
Keywords [en]
User experience, industry experience, driver information, design, mirroring organization, automotive
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:hh:diva-39247DOI: 10.1145/2971485.2995348ISI: :000390298600125Scopus ID: 2-s2.0-84997234828ISBN: 978-1-4503-4763-1 (electronic)OAI: oai:DiVA.org:hh-39247DiVA, id: diva2:1305870
Conference
9th Nordic Conference on Human-Computer Interaction, NordiCHI 2016, Lindholmen Congress Center, Gothenburg, Sweden, 23-27 October, 2016
Available from: 2019-04-18 Created: 2019-04-18 Last updated: 2019-04-26Bibliographically approved

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Hylving, Lena

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
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  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • asciidoc
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