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The Drive for New Driving Interfaces: Transformational Change in the Era of Digitalization
Volvo Car Group, Gothenburg, Sweden & Chalmers University of Technology, Gothenburg, Sweden.
RISE Viktoria, Gothenburg, Sweden.ORCID iD: 0000-0002-8529-0072
2017 (English)In: interactions, ISSN 1072-5520, E-ISSN 1558-3449, Vol. 24, no 3, p. 54-59Article in journal (Refereed) Published
Abstract [en]

Studies of HMI development at Volvo Car Group show that making HMI visible and tangible, establishing areas for cross-organizational collaboration, and reinventing the organization and its processes have all enabled it to better respond to the challenges of digitalization. The team focused on two changes made in the development process over the past. First, new software simulation tools were rapidly introduced, shifting the nature of development. Second, a new HMI laboratory was implemented that enabled intensified early testing and joint discussions across the organization. To enable well-founded decisions during the development process, a range of new simulation and prototyping tools were introduced. With the tools came opportunities and a drive to experiment and explore during the development process . For an interface to be road-ready, developing and evaluating interfaces from a desk do not suffice. The need for a new HMI test facility, including a driving simulator, became apparent. With the new tools, iterative design processes and higher user involvement became further embedded in the organization. While these changes allowed for new ways of working and innovating, they also resulted in more engaged developers who enjoyed their work. Department named Digital User Experience (DUX) was created. It approached car development solely from an enduser perspective, with the ambition of bringing some balance to the technology-minded organization.

Place, publisher, year, edition, pages
New York, NY: Association for Computing Machinery (ACM), 2017. Vol. 24, no 3, p. 54-59
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:hh:diva-39243DOI: 10.1145/3061715Scopus ID: 2-s2.0-85018994334OAI: oai:DiVA.org:hh-39243DiVA, id: diva2:1305865
Available from: 2019-04-18 Created: 2019-04-18 Last updated: 2019-05-06Bibliographically approved

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Hylving, Lena

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
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  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf