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Nuanced Responses to Enterprise Architecture Management: Loyalty, Voice, and Exit
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).ORCID iD: 0000-0002-8529-0072
University of Oslo, Oslo, Norway.ORCID iD: 0000-0002-9025-3591
2019 (English)In: Journal of Management Information Systems, ISSN 0742-1222, E-ISSN 1557-928X, Vol. 36, no 1, p. 14-36Article in journal (Refereed) Published
Abstract [en]

Enterprise Architecture Management (EAM) aims to deal with the complex- ities of information technology (IT) solutions and to achieve more organizational agility. EAM is a holistic approach to IT architecture, but the results of the approach have been variable. An under-researched aspect of EAM is how different organizational units respond to the call for a holistic approach. In this study, we investigate how different stakeholders in a large governmental agency connected to three on-going projects and their response to EAM initiatives. With a qualitative approach, we identify three options of response to EAM initiatives: (1) active compliance with the EAM strategy, (2) loyal but passive response, and (3) rebel solutions. We argue for the need of a more nuanced repertoire of actions for dealing with EAM and show how these responses are useful for understanding and managing successful EAM.

Place, publisher, year, edition, pages
New York, NY: Taylor & Francis, 2019. Vol. 36, no 1, p. 14-36
Keywords [en]
Enterprise architecture, IT architecture, organizational agility
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hh:diva-39186DOI: 10.1080/07421222.2018.1550549OAI: oai:DiVA.org:hh-39186DiVA, id: diva2:1301360
Available from: 2019-04-01 Created: 2019-04-01 Last updated: 2019-04-02Bibliographically approved

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Hylving, Lena

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf