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"Döden räcker inte för att man ska sluta med ett missbruk": En kvalitativ studie om klienters erfarenhet av socialtjänsten.
Halmstad University, School of Health and Welfare.
Halmstad University, School of Health and Welfare.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
"Death is not enough to stop an addiction” : A qualitative study on clients’ experience of social services. (English)
Abstract [sv]

I denna studie valde vi att undersöka vilka erfarenheter klienter har av socialtjänsten när de fått stöd, hjälp eller behandling för sin missbruksproblematik. Vi ville ta reda på om klienterna upplevt att de fått vara delaktiga i beslutsprocessen som rör deras insats från socialtjänsten. Vidare ville vi undersöka om klienterna upplevt någon form av stigmatisering på grund av sitt missbruk. Vi valde att använda en kvalitativ metod och genomförde åtta semistrukturerade intervjuer med intervjupersoner från en ideell förening för missbrukare. Vi ville med vår studie belysa klientens perspektiv och förmedla deras erfarenheter i hopp om att öka förståelsen för deras utsatta position i samhället. Vi valde att tolka vårt insamlade material utifrån teorier om stigma, makt och empowerment. I relationen mellan klient och socialtjänst finns en ojämn maktbalans som kan bidra till minskad delaktighet för klienten i beslutsprocessen. Använder sig socialtjänsten av ett empowerment främjande arbetssätt så ökar klientens möjlighet till delaktighet. Vidare tillhör missbrukare en grupp i samhället som på grund av stigmatiseringen nekas samma möjligheter som övriga medborgare. Vår slutsats är att de intervjupersoner som upplevt att de får vara delaktiga i beslutsprocessen har en positiv erfarenhet av socialtjänsten. De intervjupersoner som upplevt att de inte kan påverka beslutsprocessen beskriver en negativ erfarenhet av socialtjänsten. Vidare uppgav ungefär hälften av intervjupersonerna att de upplevt någon form av stigmatisering på grund av sitt missbruk. 

Abstract [en]

In this study we chose to examine the experience clients have of social service when they have received support, help or treatment for their drug abuse. We wanted to find out if clients experienced that they had been involved in the decision-making process relating to their treatment from social services. Next, we wanted to examine whether the clients experienced some form of stigma because of their misuse. We chose to use a qualitative method and carried out eight semi structured interviews with interview persons from a  nonprofit association for addicts. What we wanted was for our study to highlight the client perspective and convey their experiences in the hope of increasing understanding of their vulnerable position in society. We chose to interpret our collected material on the basis of theories about stigma, power and empowerment. In the relationship between the client and the social service is an uneven balance of power that can contribute to the reduction of participation for the client in the decision-making process. If the social services use an empowerment promoting work method it increase the client opportunity for participation. Furthermore drug addicts belong to a group in society whom are denied the same opportunities as other citizens because of the stigma. Our conclusion is that the interviewees who experienced that they may be involved in the decision-making process has a positive experience of social services. The interviewees who experienced that they cannot affect the decision-making process describes a negative experience of social services. Furthermore about half of the interviewees stated that they experienced some form of stigma because of their misuse.

Place, publisher, year, edition, pages
2018. , p. 45
Keywords [sv]
Socialt arbete, makt, missbruk, socialtjänst
National Category
Social Work
Identifiers
URN: urn:nbn:se:hh:diva-38102OAI: oai:DiVA.org:hh-38102DiVA, id: diva2:1253142
Subject / course
Social Work
Educational program
Work and Welfare, 180 credits
Supervisors
Examiners
Available from: 2018-10-04 Created: 2018-10-03 Last updated: 2018-10-04Bibliographically approved

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Citation style
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