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Vilken betydelse har internkommunikation vid förändringsarbete?: En fallstudie från ett medarbetarperspektiv
Halmstad University, School of Health and Welfare.
Halmstad University, School of Health and Welfare.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
What importance does internal communication have during a period of change at aworkplace? : A case study from a co-worker perspective (English)
Abstract [en]

In today’s society change management is something most organizations and companies will have to face. In this study our aim is to investigate the importance of internal communication from a co-worker perspective and how internal communication from top management can contribute to corporation as well as deviance from employees/workers. We have studied an organization which has experienced significant change where two organizations have marched together and created a new organization. We have chosen to do an empirical study based on previous theories/studies. We have used semi structured interviews to try and prove our purpose. Our research questions are:

  • How was the change process initially communicated to the employees?

  • How does the employees feel about the implementation of the new working ways?

  • What new knowledge has the change brought with it?

The results show that the internal communication varied during the process of change from being clear about goals and aims to become blurred in the implementation phase. Participation was perceived as important but not decisive in the change process. Greater transparency and honesty from management were called for.

Place, publisher, year, edition, pages
2018. , p. 44
Keywords [sv]
internkommunikation, förändringsarbete, motstånd, delaktighet, medarbetare
National Category
Other Social Sciences Work Sciences
Identifiers
URN: urn:nbn:se:hh:diva-37622OAI: oai:DiVA.org:hh-37622DiVA, id: diva2:1233579
Subject / course
Work Science
Educational program
Work and Welfare, 180 credits
Available from: 2018-07-18 Created: 2018-07-18 Last updated: 2018-07-18Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf