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Wickedness in Design of e-Health Systems for People Diagnosed with Schizophrenia
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).ORCID iD: 0000-0002-8596-2027
2017 (English)In: Nordic Contributions in IS Research: 8th Scandinavian Conference on Information Systems, SCIS 2017, Halden, Norway, August 6–8, 2017, Proceedings / [ed] Susanne Stigberg, Joackim Karlsen, Harald Holone, Cathrine Linnes, Cham: Springer, 2017, 125-139 p.Conference paper, Published paper (Refereed)
Abstract [en]

With the digitisation of society, e-health systems support new contexts that are different from traditional Information Systems contexts, and therefore need to be better understood. In design for complex, new and sensitive contexts, it is not possible to apply known methods and solutions without deeper contextual understanding. The paper intends to answer how the wickedness of the design context when designing digital services for people diagnosed with schizophrenia can be understood – a context that is contradictory and complex, that is, a wicked design context. The paper presents a grounded theory analysis of stakeholder interviews and focus group interviews with people diagnosed with schizophrenia. Four wicked problems are identified: struggle of dependence, contradiction of social interaction, contradiction of trust and counteracting improvement behaviour. The paper also shows the viability of the use of grounded theory for uncovering and describing contextual wickedness. © Springer International Publishing AG 2017

Place, publisher, year, edition, pages
Cham: Springer, 2017. 125-139 p.
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 294
Keyword [en]
e-Health, Wicked problems, Wickedness, Schizophrenia, Grounded theory, Design
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hh:diva-34702DOI: 10.1007/978-3-319-64695-4_10ISBN: 978-3-319-64694-7 (print)ISBN: 978-3-319-64695-4 (electronic)OAI: oai:DiVA.org:hh-34702DiVA: diva2:1130637
Conference
8th Scandinavian Conference on Information Systems, SCIS 2017, Halden, Norway, August 6–8, 2017
Available from: 2017-08-10 Created: 2017-08-10 Last updated: 2017-08-10

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
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Output format
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  • asciidoc
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