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Understanding Digital Innovation from a Layered Architectural Perspective
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS), Man and Information technology laboratory (MI-lab).ORCID iD: 0000-0001-8409-7628
2019 (English)In: Technology Innovation Management Review, ISSN 1927-0321, E-ISSN 1927-0321, Vol. 9, no 2, p. 51-63Article in journal (Refereed) Published
Abstract [en]

Managing successful digital innovation processes is a challenging task, especially when it involves heterogeneous actors with different sets of knowledge. By gaining a better understanding of how different architectural layers of digital technology interplay with digital innovation, we can be better prepared for managing the complex and messy processes that often arise when working with digital innovation. In this article, we therefore ask: How does the layered architecture of digital technology interplay with digital innovation processes? A case study approach was selected to studied events involving multiple actors in an innovation and development project called the Smart Lock project. The theoretical basis for our study is digital innovation from the perspective of knowledge exchange and relationships. A temporal bracketing strategy was used to support a process analysis of the case data. The article primarily contributes to the body of research concerning digital innovation and provides an example to practitioners of how digital innovation processes can be coordinated and managed based on the innovation at hand.

Place, publisher, year, edition, pages
Ottawa, ON: Carleton University , 2019. Vol. 9, no 2, p. 51-63
Keywords [en]
digital innovation, collaborative innovation, concept development, innovation process, digital technology
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hh:diva-29737DOI: 10.22215/timreview/1218ISI: 000460319300005OAI: oai:DiVA.org:hh-29737DiVA, id: diva2:868071
Available from: 2015-11-09 Created: 2015-11-09 Last updated: 2019-03-27Bibliographically approved
In thesis
1. Digital Innovation: Orchestrating Network Activities
Open this publication in new window or tab >>Digital Innovation: Orchestrating Network Activities
2015 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Digitization of analogue everyday artifacts, i.e. when physical products are equipped with digital capabilities, has a profound impact on today’s society. Some examples of these digital innovations aimed at consumer markets are the “connected” car, the digitized television set, and in the near future, digitized IKEA furniture. Digital innovation provides endless opportunities for providing value adding products and services. However, in digital innovation there is a need to find new ways of organizing network activities, i.e. activities such as e.g. production and translation of knowledge and enrollment of actors. These activities need to embrace and build on the networked aspects and the complexity inherent to digital innovation. This requires network activities that can overcome challenges with the ambiguous and messy characteristics of digital innovation. In this thesis, I propose that the theoretical perspective of network orchestration can enlighten fruitful ways to address challenges that are encountered when organizing network activities in digital innovation. Inspired by practical challenges with digital innovation, as well as contemporary calls for research within IS, this thesis investigates: How can network activities be orchestrated in digital innovation? Two cases of digital innovation aimed at consumer markets are studied. The first case concerns the digitization of the newspaper. The second case regards the digitization of door locks. Literature about digital innovation is used to understand the context of the studied phenomenon. Furthermore, theories about network orchestration as well as activities in innovation are used as a theoretical framework to help answer the research question. The thesis is based on an interpretative perspective where a multi-method approach has been applied to address the research question. The contribution is divided into two different parts. The first part presents four categories of empirically derived network activities that address socio-technical challenges with organizing digital innovation. The second part is a proposed model detailing orchestration of network activities in digital innovation. The model is based around the four suggested categories of network activities: (1) Supporting flexible innovation networks, (2) Production and translation of layered architectural knowledge, (3) Addressing heterogeneous user communities, and (4) Harnessing generativity to leverage value. The categories of network activities can be viewed as building blocks for the orchestration process. By emphasizing both a proactive and a reactive way of orchestrating digital innovation, the model proposes a means for organizations to address the ambiguity and complexity of digital innovation.

Place, publisher, year, edition, pages
Göteborg: Göteborgs universitet, 2015. p. 177
Series
Gothenburg studies in informatics, ISSN 1400-741X ; 49
Keywords
digital innovation, network activities, orchestration, innovation network, Living Lab, digital technology
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-29725 (URN)9789198206944 (ISBN)
Public defence
2015-09-25, IT Faculty, House Patricia, Torg Blå (4th floor), Forskningsgången 6, Göteborg, 13:15 (English)
Opponent
Supervisors
Available from: 2015-11-09 Created: 2015-11-05 Last updated: 2018-03-22Bibliographically approved

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Lund, JesperEbbesson, Esbjörn

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