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Det systematiska kvalitetsledningssystemet i praktiken: - En studie om implementering av det systematiska kvalitetsledningssystemet inom hemvårdsförvaltningen i Halmstad kommun
Högskolan i Halmstad.
Högskolan i Halmstad.
2015 (svensk)Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
Abstract [en]

Aim

The aim of this study is to through managers in eldercares deskriptions of the systematic qualityleadingsystem examine the implementation process of this system in the eldercare in the municipality of Halmstad. 

 

Background

In this paper the background explains elderly care and social work context, leadership in change and implementation processes. The theoretical frame illustrates Vedungs implementation theory and Webers model of bureaucracy

 

Method

To collect empirical data for this study, a qualitative research design was used in which eleven managers within Halmstads municipality home care management stood as respondents.

 

Result

The respondents highlighted a variety in the use of the systematic quality management system tool. The result describes that several obstacles were experienced in the use of the systematic quality system.

 

Conclusion

Based on the descriptions the respondents gives of the implementation process of the systematic quality management of Halmstad municipality home care management, the conclusion can be drawn that the implementation process has not resulted in the employees making use of systematic quality management in practice. The systematic quality management system that will ensure the quality of the care work is thus used to a limited extent.

sted, utgiver, år, opplag, sider
2015. , s. 66
Emneord [sv]
Implementering, Ledarskap, Socialt arbete, Kvalitet
HSV kategori
Identifikatorer
URN: urn:nbn:se:hh:diva-28862OAI: oai:DiVA.org:hh-28862DiVA, id: diva2:827537
Veileder
Examiner
Tilgjengelig fra: 2015-06-29 Laget: 2015-06-28 Sist oppdatert: 2015-06-29bibliografisk kontrollert

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