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The Role of Digitalization in New Practice Creation: The institutionalization of UX at AutoInc
Halmstad University, School of Information Technology.ORCID iD: 0000-0002-8529-0072
Volvo Car Corporation, Gothenburg, Sweden.
Halmstad University, School of Information Technology.ORCID iD: 0000-0002-6453-3653
2022 (English)In: Proceedings of the 55th Annual Hawaii International Conference on System Sciences / [ed] Tung X. Bui, Washington, DC: IEEE Computer Society, 2022, p. 6442-6451Conference paper, Published paper (Refereed)
Abstract [en]

Although information systems research has brought the role of new practice creation in innovation processes to the fore, few studies focus on initial activities of digital innovation and how they eventually lead to institutional transformation. Using a framework of institutional enablers of digital innovation, this study analyses the role of new practice creation in digital innovation. The study is based on a 20-yearlong case study in the automotive industry and follows the emergence of User Experience (UX) practices in an automotive manufacturer. We do this study to understand how UX could develop from a marginal position scattered over the organization to the institutional core as the main logic of innovation. The study theorizes the role of organizational forms, digital institutional infrastructures, and digital institutional building blocks in the legitimization of new practices for organizational transformation. © 2022 IEEE Computer Society. All rights reserved.

Place, publisher, year, edition, pages
Washington, DC: IEEE Computer Society, 2022. p. 6442-6451
Series
HICSS proceedings, ISSN 2572-6862
National Category
Information Systems
Research subject
Smart Cities and Communities, REBEL
Identifiers
URN: urn:nbn:se:hh:diva-52089Scopus ID: 2-s2.0-85152241799ISBN: 9780998133157 (print)OAI: oai:DiVA.org:hh-52089DiVA, id: diva2:1815665
Conference
55th Annual Hawaii International Conference on System Sciences, HICSS 2022, Maui, Hawaii, USA (Online), 3-7 January, 2022
Available from: 2023-11-29 Created: 2023-11-29 Last updated: 2023-11-30Bibliographically approved

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Hylving, LenaBergquist, Magnus

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf