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Retaining ways of co-creation
Halmstad University, School of Information Technology.ORCID iD: 0000-0001-8409-7628
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).ORCID iD: 0000-0003-1870-683X
2023 (English)In: ECIS 2023 Research Papers: ECIS 2023, European Conference of Information Systems, Kristianstand, Norway, 2023Conference paper, Published paper (Refereed)
Abstract [en]

The design space of future mobility services is considered a wicked problem, as many stakeholders from the public and private sectors need to collaborate to create sustainable future services. Recent years have shown a growing interest in utilizing urban living labs (ULL) and similar quadruple helix approaches toward addressing wicked design challenges. However, when engaging in co-creation through living labs, many actors also see potential in adapting methodology and new ways-of-doing, to appropriate it and improve readiness for tackling other wicked challenges. The article draws upon a ULL initiative in the mobility service context to explore the main challenges for ULL partners to retain the ways-of-doing that develops in co-creation activities. Through our study, we identified that cocreation needs to be grounded in the known, to facilitate search and co-appropriation of the unknown as key for retaining ways-of-doing in ULL initiatives.

Place, publisher, year, edition, pages
2023.
Series
ECIS ... proceedings, E-ISSN 2184-1934
Keywords [en]
Co-Creation, Future Mobility, Multistakeholder, Futurizing
National Category
Other Social Sciences
Research subject
Smart Cities and Communities
Identifiers
URN: urn:nbn:se:hh:diva-51088OAI: oai:DiVA.org:hh-51088DiVA, id: diva2:1776208
Conference
The 31st European Conference on Information Systems (ECIS), ECIS 2023, Co-creating Sustainable Digital Futures, Kristiansand, Norway, June 11-16, 2023
Part of project
Design Ethnographic Living Labs for Future Urban Mobility - A Human Approach, Vinnova
Funder
Vinnova, 2019-04786Available from: 2023-06-27 Created: 2023-06-27 Last updated: 2024-03-20Bibliographically approved
In thesis
1. Engaging in Urban Living Lab Co-design
Open this publication in new window or tab >>Engaging in Urban Living Lab Co-design
2023 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

Urban Living Labs (ULL) have become a common way to address wicked design challenges within the future mobility, and smart city context. The move toward ULL is part of a paradigm shift away from focusing purely on the IT-artifact, innovation, and user-centeredness toward focusing on the urban context and the construction of a place as a social context rather than implementation of a product or service in isolation.

This shift requires diverse sets of stakeholders with different backgrounds to come together to address wicked design challenges collaboratively tied to specific urban contexts. However, the change toward ULLs also brings unique qualities to collaborations. For example, it is often hard to generalize or transfer findings from one ULL to another. In addition, it requires new modes of thinking and acting concerning the value of bottomup approaches anchored in context.

Therefore, a core challenge for impactful work in an ULL, is to find ways to retain stakeholders’ local engagements and ways of doing collaborative design beyond the ULL project to create ripple effects. This thesis tweaks this challenge into a question that aims at investigating what a locally contextualized ULL set-up means for the involved stakeholders from a participatory perspective by asking: How can we understand engagement in ULL co-design, and how can this engagement be retained beyond the Living Lab? The question was explored through a design ethnographic approach in a ULL, where citizens, city representatives, car manufacturers, and representatives from public transport worked together to explore future mobility services. The research question is addressed through a description of how stakeholder engagement played out in the ULL along with an analysis of the dynamics of co-design as a co-appropriation process within the ULL, which enabled stakeholders to engage in a social context across sectors and disciplines to co-learn ways of appropriating findings from the ULL as an explorative way of working. Co-appropriation is described as a process moving from acclimatization towards cogitation in co-design, with patching as an activity that supports the process. The thesis also elaborates on how findings from a ULL can be retained and scaled beyond the Living Lab through transformation games, as an example of a patching activity.

Place, publisher, year, edition, pages
Halmstad: Halmstad University Press, 2023. p. 61
Series
Halmstad University Dissertations ; 98
Keywords
Urban Living Labs, Participatory Design, CoDesign
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:hh:diva-51316 (URN)978-91-89587-09-0 (ISBN)978-91-89587-08-3 (ISBN)
Presentation
2023-08-22, Himmel, Kristian IV:s väg 3, Halmstad, 13:15 (English)
Opponent
Supervisors
Available from: 2023-07-27 Created: 2023-07-26 Last updated: 2023-12-01Bibliographically approved

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Ebbesson, EsbjörnFors, Vaike

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Citation style
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