This paper presents findings from an online questionnaire that collected experiences from the Facebook outage on October 4th 2021. This outage was an event that that activates questions of experiencing “one world, one network”, as it affected approximately 3 billion users around the globe. The purpose of the study is to contribute to recent discussions digital disconnection and digital wellbeing by using an extraordinary event of involuntary disconnection as point of departure. Our research questions were: Where were people when the services shut down, what did they think and what did they do? What correlations can be found between usage/attitudes to social media and the experiences of the outage? How can the outage of October 4th be understood as a snapshot of our cultural condition? The questionnaire was distributed to 463 university students and 191 responses were received. Our analysis shows how the involuntary disconnection of October 4th 2021 was an event that highlights the ambivalence of digital life, and point to some correlations between general use and attitudes, and the experiences and activities during the outage. The paper ends with a discussion on the implications that these findings may have for further research into digital disconnection.