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Mobility as a Service Through Design: A Human Approach
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). Emerging Technologies Research Lab, Faculty of Art, Design and Architecture, Faculty of Information Technology, Monash University, Caulfield East, Australia.ORCID iD: 0000-0003-0073-8382
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS). School of Communication and Culture, Aarhus University, Aarhus C, Denmark.
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).ORCID iD: 0000-0003-1870-683X
Halmstad University, School of Information Technology, Halmstad Embedded and Intelligent Systems Research (EIS).ORCID iD: 0000-0003-4886-9592
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2021 (English)In: Advancing a Design Approach to Enriching Public Mobility / [ed] S. Coxon; R. Napper, Cham: Springer Publishing Company, 2021, 1, p. 1-17Chapter in book (Refereed)
Abstract [en]

This chapter explains how designing for future intelligent mobility systems is advanced by a human-centered approach, based in design anthropology. It provides an accessible introduction the theory and methodology of this approach, the production of ethnographic insights, and their translation into design probes for use workshops tailored to enable stakeholders to actively co-design future mobility and autonomous vehicle services and outlines the potentials and challenges of engaging diverse stakeholders—from industry and policy to the people who will use future technologies and services—in the development of future mobility. © 2021, Springer Nature Switzerland AG.

Place, publisher, year, edition, pages
Cham: Springer Publishing Company, 2021, 1. p. 1-17
Series
Intelligent Systems Reference Library, ISSN 1868-4394, E-ISSN 1868-4408 ; 198
Keywords [en]
Mobility as a service, Autonomous driving vehicles, Design anthropology, Human-centered design, Co-design, Urban planning, Design ethnography, Futures
National Category
Social Sciences Interaction Technologies
Identifiers
URN: urn:nbn:se:hh:diva-45526DOI: 10.1007/978-3-030-64722-3_1Scopus ID: 2-s2.0-85102869862ISBN: 978-3-030-64721-6 (print)ISBN: 978-3-030-64722-3 (electronic)OAI: oai:DiVA.org:hh-45526DiVA, id: diva2:1590927
Part of project
Co-designing future smart urban mobility services - A Human Approach (AHA), VinnovaHuman Expectation and Experience of Autonomous Driving, HEAD
Funder
Vinnova, 2018-02088Available from: 2021-09-03 Created: 2021-09-03 Last updated: 2023-12-01Bibliographically approved

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Pink, SarahFors, VaikeLund, JesperRaats, KasparOsz, KatalinLindgren, ThomasBroström, Robert

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Citation style
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