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Patienters upplevelser av hur vårdpersonal bemöter patienter med beroendeproblematik
Halmstad University, School of Health and Welfare.
Halmstad University, School of Health and Welfare.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Patients' experiences of how health care professionals respond to patients with addiction problems (English)
Abstract [sv]

Bakgrund: I dagens samhälle är alkohol- och narkotikaproblematik vanligt förekommande. Alkohol- och narkotikaproblematik leder till negativa förändringar i vardagen. Utifrån ett samhällsperspektiv råder det stigmatisering av alkohol- och narkotikaproblematik vilket leder till att personer undviker att söka vård. Syfte: Att beskriva hur patienter med alkohol- och/eller narkotikaproblematik upplever vårdpersonalens bemötande inom sjukvården. Metod: Allmän litteraturstudie med induktiv ansats. Resultat: Resultatet presenteras i två teman vilka är bemötande som stöd och bemötande som hinder. I resultatet framkom det att vårdpersonalens bemötande upplevdes som stödjande eftersom vårdpersonalen lyssnade och bemötte patienter professionellt samt att vårdpersonalen visade att de hade goda kunskaper i mötet med patienter. Vidare framkom det i resultatet att patienter upplevde vårdpersonalens bemötande som ett hinder i vårdprocessen eftersom vårdpersonalen bemötte patienter otillräckligt och ovärdigt i form av diskriminering, stigmatisering samt maktmissbruk. Konklusion: Resultatet presenteras i två teman vilka är bemötande som stöd och bemötande som hinder. Resultatet kan bidra med ökad förståelse hos vårdpersonal som möter personer med alkohol- och/eller narkotikaproblematik vilket på så vis kan bidra till bättre förutsättningar för ett gott bemötande.

Abstract [en]

Background: In today's society, alcohol and drug problems are common. Alcohol and drug problems lead to negative changes in everyday life. From a societal perspective, there is the stigma of alcohol and drug problems, which leads to people that avoid seeking care. Purpose: To describe how patients with alcohol and/or drug problems experience the treatment of healthcare professionals in the healthcare sector. Method: General literature study with inductive approach. Result: The result is presented in two themes which are supportive treatment and obstructive treatment. In the result, it was found that the care staff's treatment was experienced as supportive because the care staff listened and treated patients professionally and that the care staff showed that they had good knowledge in the meeting with patients. Furthermore, it emerged in the results that patients perceived the treatment of care staff as an obstacle in the care process because the care staff treated patients insufficiently and unworthily in the form of discrimination, stigmatization and abuse of power. Conclusion: The result is presented in two themes, which are supportive treatment and obstructive treatment. The result can contribute to increased understanding among healthcare professionals who meet people with alcohol and/or drug problems, which can thus contribute to better conditions for good treatment.

Place, publisher, year, edition, pages
2019. , p. 15
Keywords [en]
Alcohol abuse, Experience, Health care, Meeting, Substance abuse
Keywords [sv]
Alkoholmissbruk, Bemötande, Narkotikamissbruk, Sjukvård, Upplevelse
National Category
Nursing Substance Abuse
Identifiers
URN: urn:nbn:se:hh:diva-41318OAI: oai:DiVA.org:hh-41318DiVA, id: diva2:1381975
Subject / course
Nursing
Educational program
Nursing Programme, 180 credits
Supervisors
Examiners
Available from: 2020-01-14 Created: 2019-12-30 Last updated: 2020-01-14Bibliographically approved

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456789107 of 49
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