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Understanding Trust in Automated Vehicles
Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). Volvo Cars.
Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS).ORCID-id: 0000-0003-1870-683X
Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS). Monash University.
2019 (Engelska)Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Autonomous vehicles (AVs) are developed to increase safety, and bring environmental benefits. Nevertheless, there is growing skepticism in society regarding these technologies, a tendency that centres issues of trust in research and design of future AVs. In this paper, we raise the question of how trust has been understood and researched in relation to automation within the field of HumanComputer Interaction (HCI) thus far and what has been identified as key issues to deepen our understanding of personal trust in contemporary AVs. To answer this question, we systematically reviewed 232 HCI research articles on trust in automation and AVs to identify a) key aspects of contemporary trust research theories and methodologies, and b) what dimensions of trust are in need of further investigation in relation to UX perspectives on trust. Based on the review, we discuss methodological implications of focusing on the experience of trust in future research.

Ort, förlag, år, upplaga, sidor
2019.
Nyckelord [en]
trust, automation, autonomous vehicles, user experience, design ethnography
Nationell ämneskategori
Mänsklig interaktion med IKT
Identifikatorer
URN: urn:nbn:se:hh:diva-40822OAI: oai:DiVA.org:hh-40822DiVA, id: diva2:1367260
Konferens
31st Australian Conference on Human-Computer-Interaction (OZCHI'19), Fremantle, WA, Australia, December 2–5, 2019,
Projekt
Trust in Intelligent Cars
Forskningsfinansiär
Vinnova, 2017-03058Tillgänglig från: 2019-11-01 Skapad: 2019-11-01 Senast uppdaterad: 2019-11-04

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Raats, KasparFors, VaikePink, Sarah

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Raats, KasparFors, VaikePink, Sarah
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Halmstad Embedded and Intelligent Systems Research (EIS)
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Totalt: 138 träffar
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