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Digital Innovation: Orchestrating Network Activities
Högskolan i Halmstad, Akademin för informationsteknologi, Halmstad Embedded and Intelligent Systems Research (EIS), Människa och Informationsteknologi (MI-lab). University of Gothenburg, Gothenburg, Sweden.
2015 (Engelska)Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
Abstract [en]

Digitization of analogue everyday artifacts, i.e. when physical products are equipped with digital capabilities, has a profound impact on today’s society. Some examples of these digital innovations aimed at consumer markets are the “connected” car, the digitized television set, and in the near future, digitized IKEA furniture. Digital innovation provides endless opportunities for providing value adding products and services. However, in digital innovation there is a need to find new ways of organizing network activities, i.e. activities such as e.g. production and translation of knowledge and enrollment of actors. These activities need to embrace and build on the networked aspects and the complexity inherent to digital innovation. This requires network activities that can overcome challenges with the ambiguous and messy characteristics of digital innovation. In this thesis, I propose that the theoretical perspective of network orchestration can enlighten fruitful ways to address challenges that are encountered when organizing network activities in digital innovation. Inspired by practical challenges with digital innovation, as well as contemporary calls for research within IS, this thesis investigates: How can network activities be orchestrated in digital innovation? Two cases of digital innovation aimed at consumer markets are studied. The first case concerns the digitization of the newspaper. The second case regards the digitization of door locks. Literature about digital innovation is used to understand the context of the studied phenomenon. Furthermore, theories about network orchestration as well as activities in innovation are used as a theoretical framework to help answer the research question. The thesis is based on an interpretative perspective where a multi-method approach has been applied to address the research question. The contribution is divided into two different parts. The first part presents four categories of empirically derived network activities that address socio-technical challenges with organizing digital innovation. The second part is a proposed model detailing orchestration of network activities in digital innovation. The model is based around the four suggested categories of network activities: (1) Supporting flexible innovation networks, (2) Production and translation of layered architectural knowledge, (3) Addressing heterogeneous user communities, and (4) Harnessing generativity to leverage value. The categories of network activities can be viewed as building blocks for the orchestration process. By emphasizing both a proactive and a reactive way of orchestrating digital innovation, the model proposes a means for organizations to address the ambiguity and complexity of digital innovation.

Ort, förlag, år, upplaga, sidor
Göteborg: Göteborgs universitet, 2015. , s. 177
Serie
Gothenburg studies in informatics, ISSN 1400-741X ; 49
Nyckelord [en]
digital innovation, network activities, orchestration, innovation network, Living Lab, digital technology
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik
Identifikatorer
URN: urn:nbn:se:hh:diva-29725Libris ID: 18584802ISBN: 9789198206944 (tryckt)OAI: oai:DiVA.org:hh-29725DiVA, id: diva2:867591
Disputation
2015-09-25, IT Faculty, House Patricia, Torg Blå (4th floor), Forskningsgången 6, Göteborg, 13:15 (Engelska)
Opponent
Handledare
Tillgänglig från: 2015-11-09 Skapad: 2015-11-05 Senast uppdaterad: 2018-03-22Bibliografiskt granskad
Delarbeten
1. User Contribution in Innovation Processes: Reflections from a Living Lab Perspective
Öppna denna publikation i ny flik eller fönster >>User Contribution in Innovation Processes: Reflections from a Living Lab Perspective
2010 (Engelska)Ingår i: Proceedings of the 43rd Annual Hawaii International Conference on System Sciences: 5-8 January, 2010, Koloa, Kauai, Hawaii / [ed] Ralph H. Sprague, Jr., Los Alamitos: IEEE Computer Society, 2010, s. 1607-1616Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

This paper discusses user contribution in innovation processes from a Living Lab perspective. In this paper we focus on methods and techniques for user contribution in innovation processes by discussing our own experiences based on 100 activities conducted within four different research projects over a period of five years. The purpose of this paper is to discuss our experiences of methods and techniques for user contribution in innovation processes, in relation Living Labs, as well as to: a) phase in the innovation process, b) kind of user contribution and c) type of users. Our contribution is threefold, we have: (1) theoretically modified the CIC model to better suit a Living Lab milieu, (2) empirically discussed methods and techniques for user contribution in relation to the modified model, and (3) identified several issues regarding different kinds of user contribution and types of users that need to be considered in Living Labs. © 2010 IEEE.

Ort, förlag, år, upplaga, sidor
Los Alamitos: IEEE Computer Society, 2010
Serie
Proceedings of the Annual Hawaii International Conference on System Sciences, ISSN 1060-3425
Nyckelord
Innovation process, Living lab, Modified model
Nationell ämneskategori
Teknik och teknologier
Identifikatorer
urn:nbn:se:hh:diva-5056 (URN)10.1109/HICSS.2010.424 (DOI)000282391801075 ()2-s2.0-77951750671 (Scopus ID)9780769538693 (ISBN)076953869X (ISBN)
Konferens
43rd Annual Hawaii International Conference on System Sciences, HICSS-43, Koloa, Kauai, HI, January 5-8, 2010
Tillgänglig från: 2010-06-29 Skapad: 2010-06-29 Senast uppdaterad: 2018-03-23Bibliografiskt granskad
2. Facilitating Social and Cognitive Translation in Innovation Networks
Öppna denna publikation i ny flik eller fönster >>Facilitating Social and Cognitive Translation in Innovation Networks
2010 (Engelska)Ingår i: MCIS 2010 Proceedings: Submissions from 2010 / [ed] Angela Sansonetti, 2010, s. Paper 85-Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

In this paper we present a two year long interpretative case study based on a Living Lab project. The case study is used to in retrospect investigate cognitive and social translation in a doubly distributed innovation network. By identifying and empirically exemplify how translations occurred, we present insights of how to support cognitive and social translations in these kind of networks. Using the concepts from Yoo et al. (2009) we explore the research question: how can cognitive and social translation be supported in Living Labs? Based on the findings we conclude that Living Labs can support heterogeneous set of actors and knowledge resources by supporting cognitive translation with techniques such as scenarios, mock-ups and prototypes. By working with an iterative process the involved actors can be supported to materialize prior and new knowledge which can be translated between different communities of actors. By setting up and providing a common ground a trading zone can be established supporting the social translations within the network by offering a space where negotiation of interests and alignment of perspectives can be facilitated.

Nyckelord
IT Innovation, Innovation Networks, Living Lab
Nationell ämneskategori
Data- och informationsvetenskap
Identifikatorer
urn:nbn:se:hh:diva-14186 (URN)978-965-555-474-8 (ISBN)
Konferens
Mediterranean Conference on Information Systems (MCIS) 2010, Tel-Aviv-Yaffo, Israel, September 12-14, 2010
Tillgänglig från: 2011-01-24 Skapad: 2011-01-24 Senast uppdaterad: 2018-03-23Bibliografiskt granskad
3. Exploring Social Aspects Influence on Change in Network Relationships: A Case Study of Digital Innovation
Öppna denna publikation i ny flik eller fönster >>Exploring Social Aspects Influence on Change in Network Relationships: A Case Study of Digital Innovation
2012 (Engelska)Ingår i: International Journal of Social and Organizational Dynamics in IT, ISSN 2155-6334, E-ISSN 2155-6342, Vol. 2, nr 4, s. 14-33Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

Digital innovation processes are becoming more and more networked, and actors are growing dependent oneach other’s competences, resources and knowledge. In networks developing digital innovation actors needto identify, mobilize, and integrate diverse and heterogeneous knowledge resources to be able to innovatesuccessfully. Social aspects are important where heterogeneous actors connect, negotiate, and adjust to eachother’s perspectives. The aim of this paper is to explain how social aspects such as trust, commitment andpower, influence changes in relationships in digital innovation networks. A case study approach was selectedto study events involving multiple actors in an innovation and development project aimed at introducingtechnology that aids elderly, home care personnel and next of kin by improving the management of homecare visits. Based on the authors’ findings they present a model for how social aspects influence changes inrelationships and conclude by making six propositions. Copyright © 2012, IGI Global.

Ort, förlag, år, upplaga, sidor
Hershey, PA: IGI Global, 2012
Nyckelord
Digital Innovation, Facilitation, Health Technology, Heterogeneous Actors, Innovation Process, Network Dynamics, Network Relationships, Social Aspects
Nationell ämneskategori
Annan samhällsvetenskap
Identifikatorer
urn:nbn:se:hh:diva-21626 (URN)10.4018/ijsodit.2012100102 (DOI)
Tillgänglig från: 2013-03-12 Skapad: 2013-03-12 Senast uppdaterad: 2018-03-22Bibliografiskt granskad
4. Activities to Address Challenges in Digital Innovation
Öppna denna publikation i ny flik eller fönster >>Activities to Address Challenges in Digital Innovation
2014 (Engelska)Ingår i: Information Systems and Global Assemblages. (Re)Configuring Actors, Artefacts, Organizations: IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS&O 2014, Auckland, New Zealand, December 11-12, 2014. Proceedings / [ed] Bill Doolin, Eleni Lamprou, Nathalie Mitev, Laurie McLeod, Heidelberg: Springer, 2014, s. 115-131Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Based on a literature review, this paper identifies four socio-technical challenges relating to innovation actor's interactions in digital innovation. Furthermore, the paper explores how these challenges can be addressed. The challenges are investigated in a case study of digital innovation. The study is based on a two year long research and development project where an e-newspaper concept and a demonstrator based on e-paper technology was developed. Based on empirical findings, the paper presents eight activities which address the identified socio-technical challenges with digital innovation. The activities are: 1) support transparent digital ecosystem relationships, 2) facilitate cross-organizational communication, 3) create digital value blueprints, 4) translate heterogeneous knowledge, 5) involve all relevant user groups, 6) identify, design for, and authenticate digital user values, 7) design for multiple contexts of use, and 8) prototype iteratively. © IFIP International Federation for Information Processing 2014

Ort, förlag, år, upplaga, sidor
Heidelberg: Springer, 2014
Serie
IFIP Advances in Information and Communication Technology, ISSN 1868-4238 ; 446
Nyckelord
Digital innovation challenges, Innovation activities, Digital technology, E-newspaper, E-paper
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik
Identifikatorer
urn:nbn:se:hh:diva-27324 (URN)10.1007/978-3-662-45708-5_8 (DOI)2-s2.0-84915823460 (Scopus ID)978-3-662-45707-8 (ISBN)978-3-662-45708-5 (ISBN)
Konferens
IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS&O 2014, Auckland, New Zealand, December 11-12, 2014
Tillgänglig från: 2014-12-19 Skapad: 2014-12-19 Senast uppdaterad: 2018-03-22Bibliografiskt granskad
5. Understanding Digital Innovation from a Layered Architectural Perspective
Öppna denna publikation i ny flik eller fönster >>Understanding Digital Innovation from a Layered Architectural Perspective
2019 (Engelska)Ingår i: Technology Innovation Management Review, ISSN 1927-0321, E-ISSN 1927-0321, Vol. 9, nr 2, s. 51-63Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

Managing successful digital innovation processes is a challenging task, especially when it involves heterogeneous actors with different sets of knowledge. By gaining a better understanding of how different architectural layers of digital technology interplay with digital innovation, we can be better prepared for managing the complex and messy processes that often arise when working with digital innovation. In this article, we therefore ask: How does the layered architecture of digital technology interplay with digital innovation processes? A case study approach was selected to studied events involving multiple actors in an innovation and development project called the Smart Lock project. The theoretical basis for our study is digital innovation from the perspective of knowledge exchange and relationships. A temporal bracketing strategy was used to support a process analysis of the case data. The article primarily contributes to the body of research concerning digital innovation and provides an example to practitioners of how digital innovation processes can be coordinated and managed based on the innovation at hand.

Ort, förlag, år, upplaga, sidor
Ottawa, ON: Carleton University, 2019
Nyckelord
digital innovation, collaborative innovation, concept development, innovation process, digital technology
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik
Identifikatorer
urn:nbn:se:hh:diva-29737 (URN)10.22215/timreview/1218 (DOI)000460319300005 ()
Tillgänglig från: 2015-11-09 Skapad: 2015-11-09 Senast uppdaterad: 2019-03-27Bibliografiskt granskad

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