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The Role of Digitalization in New Practice Creation: The institutionalization of UX at AutoInc
Högskolan i Halmstad, Akademin för informationsteknologi.ORCID-id: 0000-0002-8529-0072
Volvo Car Corporation, Gothenburg, Sweden.
Högskolan i Halmstad, Akademin för informationsteknologi.ORCID-id: 0000-0002-6453-3653
2022 (Engelska)Ingår i: Proceedings of the 55th Annual Hawaii International Conference on System Sciences / [ed] Tung X. Bui, Washington, DC: IEEE Computer Society, 2022, s. 6442-6451Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Although information systems research has brought the role of new practice creation in innovation processes to the fore, few studies focus on initial activities of digital innovation and how they eventually lead to institutional transformation. Using a framework of institutional enablers of digital innovation, this study analyses the role of new practice creation in digital innovation. The study is based on a 20-yearlong case study in the automotive industry and follows the emergence of User Experience (UX) practices in an automotive manufacturer. We do this study to understand how UX could develop from a marginal position scattered over the organization to the institutional core as the main logic of innovation. The study theorizes the role of organizational forms, digital institutional infrastructures, and digital institutional building blocks in the legitimization of new practices for organizational transformation. © 2022 IEEE Computer Society. All rights reserved.

Ort, förlag, år, upplaga, sidor
Washington, DC: IEEE Computer Society, 2022. s. 6442-6451
Serie
HICSS proceedings, ISSN 2572-6862
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik
Forskningsämne
Smarta städer och samhällen, REBEL
Identifikatorer
URN: urn:nbn:se:hh:diva-52089Scopus ID: 2-s2.0-85152241799ISBN: 9780998133157 (tryckt)OAI: oai:DiVA.org:hh-52089DiVA, id: diva2:1815665
Konferens
55th Annual Hawaii International Conference on System Sciences, HICSS 2022, Maui, Hawaii, USA (Online), 3-7 January, 2022
Tillgänglig från: 2023-11-29 Skapad: 2023-11-29 Senast uppdaterad: 2023-11-30Bibliografiskt granskad

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Hylving, LenaBergquist, Magnus

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