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Communicating to Employees the Implementation of Patient Online Access to Their EHR. The Case of Adult Psychiatry in Southern Sweden
Department of Design Sciences, Lund University, Lund, Sweden.ORCID-id: 0000-0001-7874-7970
Department of Design Sciences, Lund University, Lund, Sweden.ORCID-id: 0000-0002-6308-3662
2016 (engelsk)Inngår i: Proceedings from The 14th Scandinavian Conference on Health Informatics 2016, Gothenburg, Sweden, April 6-7, 2016, Linköping: Linköping University Electronic Press, 2016, s. 7-11Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

In 2015 Region Skåne was the first county council in Sweden to add adult psychiatry patients to the civic service of patient online access to their EHR (electronic health records). The initial implementation of the service in somatic care had previously raised both questions and resistance amongst the healthcare professionals. It was thus considered important to inform the professionals involved about the planned introduction in psychiatry well in advance. This paper presents and discusses how well the management was able to do this. The material presented derives from a survey that was distributed to employees in adult psychiatry in Region Skåne just before the introduction of the service. Overall, the results show that different professions receive information through different channels. This indicates that it is important for an employer to use many information and communication channels to reach employees. It is also important to use both interpersonal and mediated communication channels as they serve different purposes.

sted, utgiver, år, opplag, sider
Linköping: Linköping University Electronic Press, 2016. s. 7-11
Serie
Linköping Electronic Conference Proceedings
Emneord [en]
eHealth, EHR, psychiatric care, patient online access, employees, communication channels
HSV kategori
Identifikatorer
URN: urn:nbn:se:hh:diva-40981OAI: oai:DiVA.org:hh-40981DiVA, id: diva2:1370967
Konferanse
The 14th Scandinavian Conference on Health Informatics 2016, Gothenburg, Sweden, April 6-7, 2016
Forskningsfinansiär
AFA InsuranceTilgjengelig fra: 2019-11-18 Laget: 2019-11-18 Sist oppdatert: 2020-02-19bibliografisk kontrollert

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