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Companies’ engagement with generation Z through Instagram
2021 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Purpose: The purpose of this study is to gain a better understanding of how generation Z perceives the usage of Instagram by the companies to engage with consumers in their brand. This study will be solely focused on Generation Z as they are the most frequent social media users.    

 

Methodology: This study was conducted by a survey in which 150 from generation Z responded. 

 

Analysis: In the analysis, the results of the survey are shown in graphs done in Excel.

 

Conclusion: Generation Z's perception of companies’ engagement with consumers through Instagram is a positive one. They are the most prevalent social media users and see companies’ brands as a part of their social identity.

Place, publisher, year, edition, pages
2021.
Keywords [en]
Marketing, perception, brand, generation Z
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hh:diva-45849OAI: oai:DiVA.org:hh-45849DiVA, id: diva2:1609310
Subject / course
Business
Educational program
Business Administration and Economics Programme, 180 credits
Supervisors
Examiners
Available from: 2021-11-08 Created: 2021-11-08 Last updated: 2021-11-18Bibliographically approved

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Berisha, Meriton
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf