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Biography [eng]

After working in the automotive industry for several years Lena joined Viktoria Institute in 2007 to improve the understanding of what challaneges and opportunities the automotive industry was facing with the increase of digital material in product and process. After finishing her thesis focusing on Digitalization Dynamics she joined Halmstad Unviersity in 2018. 

Biography [swe]

Lena's research interest includes various aspects of digitalization dynamics. Her current  focus aims to better understand ethical and moral consequences of digital transformation. 

Publications (10 of 27) Show all publications
Koutsikouri, D., Hylving, L., Lindberg, S. & Bornemark, J. (2023). Seven Elements of Phronesis: A Framework for Understanding Judgment in Relation to Automated Decision-Making. In: Tung X. Bui (Ed.), Proceedings of the 56th Hawaii International Conference on System Sciences: . Paper presented at 56th Annual Hawaii International Conference on System Sciences (HICSS 2023), Virtual, Online, 3-6 January, 2023 (pp. 5292-5301). IEEE Computer Society, 56
Open this publication in new window or tab >>Seven Elements of Phronesis: A Framework for Understanding Judgment in Relation to Automated Decision-Making
2023 (English)In: Proceedings of the 56th Hawaii International Conference on System Sciences / [ed] Tung X. Bui, IEEE Computer Society, 2023, Vol. 56, p. 5292-5301Conference paper, Published paper (Refereed)
Abstract [en]

This conceptual paper aims to explore judgment in the context of automated decision-making systems (ADS). To achieve this, we adopt a modern version of Aristotle’s notion of phronesis to understand judgment. We delineate seven elements of judgment which provide insights into what humans are better at, and what AI is better at in relation to automated decision-making. These elements are sources of knowledge that guide action including not-knowing, emotions, sensory perception, experience, intuition, episteme, and techne. Our analysis suggests that most of these attributes are not transferable to AI systems, because judgment in human decision-making requires the integration of all which involves considering the contextual and affective resources of phronesis, and the competence to make value judgments. The paper contributes to unpack human judgment capacities and what needs to be cultivated to achieve ‘good’ AI systems that serves humanity as well as guiding future information systems researchers to explore human-AI judgment further.

Place, publisher, year, edition, pages
IEEE Computer Society, 2023
Series
Proceedings of the Annual Hawaii International Conference on System Sciences, ISSN 2572-6862 ; 56
Keywords
Artificial intelligence, Judgment, Phronesis, Automated Decision-making
National Category
Information Systems
Research subject
Smart Cities and Communities
Identifiers
urn:nbn:se:hh:diva-50547 (URN)9780998133164 (ISBN)
Conference
56th Annual Hawaii International Conference on System Sciences (HICSS 2023), Virtual, Online, 3-6 January, 2023
Funder
Swedish Transport Administration
Available from: 2023-06-07 Created: 2023-06-07 Last updated: 2023-11-17Bibliographically approved
Hylving, L., Resmini, A., Gkouskos, D., Lindenfalk, B. & Weberg, O. (2023). Turtles and Ethics: Experiential Learning through Game-making. In: Tung X. Bui (Ed.), Proceedings of the 56th Hawaii International Conference on System Sciences: . Paper presented at The 56th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, January 3-6, 2023 (pp. 4671-4680).
Open this publication in new window or tab >>Turtles and Ethics: Experiential Learning through Game-making
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2023 (English)In: Proceedings of the 56th Hawaii International Conference on System Sciences / [ed] Tung X. Bui, 2023, p. 4671-4680Conference paper, Published paper (Refereed)
Abstract [en]

Experiential learning through games is becoming increasingly relevant as games exert an enormous influence on the imaginarium of newer generations. This paper details the use of a game-based learning process focusing on game-making in relation to ethical issues of digitalization for graduate education in digital service innovation. Within the context of a masters education, students from diverse knowledge backgrounds learned about and reflected upon ethical issues related to social media usage by playing, remixing and designing games using the Design Games Framework. This paper illustrates that game-making can enable non-designer students to work with ethical issues. There are good possibilities to explore ethics through designing tabletop games, and having diverse groups of participants can be advantageous. Using a qualitative approach based on observation and interviews, the paper contributes to the body of literature focusing on experiential learning through game-based approaches and to the consolidation of the Design Games Framework.

Series
Proceedings of the ... Annual Hawaii International Conference on System Sciences, E-ISSN 2572-6862
Keywords
Experiential learning, Game-based learning, Privacy, Digitalization
National Category
Educational Sciences
Identifiers
urn:nbn:se:hh:diva-49824 (URN)2-s2.0-85152140718 (Scopus ID)978-0-9981331-6-4 (ISBN)
Conference
The 56th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, January 3-6, 2023
Available from: 2023-01-12 Created: 2023-01-12 Last updated: 2023-07-07Bibliographically approved
Hylving, L. & Lindberg, S. (2022). Ethical Dilemmas and Big Data: The Case of the Swedish Transport Administration. International Journal of Knowledge Management, 18(1), Article ID 21.
Open this publication in new window or tab >>Ethical Dilemmas and Big Data: The Case of the Swedish Transport Administration
2022 (English)In: International Journal of Knowledge Management, ISSN 1548-0666, E-ISSN 1548-0658, Vol. 18, no 1, article id 21Article in journal (Refereed) Published
Abstract [en]

Using big data in organizations has the potential to improve innovation, accuracy, and efficiency. Big data is also connected with risks for both the organization and society at large. It is therefore vital to improve our understanding of the potential consequences of implementing and using big data. The researchers studied the Swedish Transport Administration to understand their attitude towards implementing big data to predict, for example, the need for road maintenance. The analysis identified four moral dilemmas that the organization deals with in connection to big data. The researchers discuss these dilemmas from the perspective of practical wisdom. Practical wisdom is manifested in context-dependent actions connected to open-mindedness, reflection and judgment. It can be summed up as “the reasonable thing to do” in a unique situation where “not-knowing” is a helpful resource when making wise decisions. This paper seeks to shed light on the importance of practical wisdom when implementing big data. Copyright © 2022, IGI Global.

Place, publisher, year, edition, pages
Hershey, PA: IGI Global, 2022
Keywords
Management of Technology and Innovation, Computer Science Applications, Management Information Systems
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:hh:diva-45994 (URN)10.4018/ijkm.290021 (DOI)000836696600007 ()2-s2.0-85118307834 (Scopus ID)
Funder
Swedish Transport Administration
Available from: 2021-11-30 Created: 2021-11-30 Last updated: 2023-08-21Bibliographically approved
Hylving, L., Resmini, A., Lindenfalk, B. & Weberg, O. (2022). Game design as a pedagogical tool for learning and reflection: The case of the ethics experience. In: Eva Brooks; Jeanette Sjöberg; Anders Kalsgaard Møller (Ed.), Design, Learning, and Innovation: 6th EAI International Conference, DLI 2021, Virtual Event, December 10-11, 2021, Proceedings. Paper presented at EAI DLI 2021 - 6th EAI International Conference on Design, Learning & Innovation, December 2-3, 2021, Aalborg, Denmark (Online) (pp. 86-96). Cham: Springer, 435
Open this publication in new window or tab >>Game design as a pedagogical tool for learning and reflection: The case of the ethics experience
2022 (English)In: Design, Learning, and Innovation: 6th EAI International Conference, DLI 2021, Virtual Event, December 10-11, 2021, Proceedings / [ed] Eva Brooks; Jeanette Sjöberg; Anders Kalsgaard Møller, Cham: Springer, 2022, Vol. 435, p. 86-96Conference paper, Published paper (Refereed)
Abstract [en]

This paper sets out to present an ongoing pedagogical project where game design is used to let students both learn and reflect upon different perspectives of ethics relevant to the master program they are enrolled in. The paper explains the underlying logic behind the pedagogical process where students develop their own game and at the same time learn about different perspectives of ethics in relation to courses that they are currently taking. With an open and iterative method, we let the students explore, discuss and design a game that can be used by future students. By letting the students decide and lead the development we democratize the learning-process and engage them in a learning experience. More so, this approach to game design as a pedagogical tool to engage and democratize the learning experience is new and increasingly relevant for both students that play games on an everyday basis, but also students that are new to games. Also, it is a constant and dynamic process for both students and teachers. © 2022, ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering.

Place, publisher, year, edition, pages
Cham: Springer, 2022
Series
Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST, ISSN 1867-8211, E-ISSN 1867-822X ; 435
Keywords
game design, complex systems, ethics
National Category
Human Computer Interaction Design Information Systems Pedagogy
Identifiers
urn:nbn:se:hh:diva-46565 (URN)10.1007/978-3-031-06675-7_7 (DOI)2-s2.0-85131948872 (Scopus ID)978-3-031-06675-7 (ISBN)9783031066740 (ISBN)
Conference
EAI DLI 2021 - 6th EAI International Conference on Design, Learning & Innovation, December 2-3, 2021, Aalborg, Denmark (Online)
Available from: 2022-04-04 Created: 2022-04-04 Last updated: 2022-09-02Bibliographically approved
Hylving, L., Koutsikouri, D., Bornemark, J. & Lindberg, S. (2022). Ratio and Intellectus: Towards a Conceptual Framework for Understanding Human and Artificial Intelligence. In: ICIS 2022 Proceedings: . Paper presented at International Conference on Information Systems (ICIS), ICIS 2022, Copenhagen, Denmark, 9-14 December, 2022. Association for Information Systems
Open this publication in new window or tab >>Ratio and Intellectus: Towards a Conceptual Framework for Understanding Human and Artificial Intelligence
2022 (English)In: ICIS 2022 Proceedings, Association for Information Systems, 2022Conference paper, Published paper (Refereed)
Abstract [en]

This paper uses the pre-renaissance philosopher Nicolas Cusanus (1401-1464) and his concepts of ratio (calculating rationality) and intellectus (a relation to not-knowing) to assist in understanding the differences between human and artificial intelligence. The intention is to contribute to the ongoing discussions and debate pertaining to AI implementation and use, arguing that philosophy can be of ample use when it comes to understanding different types of intelligence in the digital world. The presented conceptual framework outlines the human and the artificial intelligence in terms of their characteristics in relation to Cusa’s ratio and intellectus. This helps to apprehend the different forms of intelligence and, more specifically, their strengths and how they operate.

Place, publisher, year, edition, pages
Association for Information Systems, 2022
Keywords
Human Intelligence, Artificial Intelligence, Ratio, Intellectus
National Category
Information Systems
Research subject
Smart Cities and Communities
Identifiers
urn:nbn:se:hh:diva-48973 (URN)
Conference
International Conference on Information Systems (ICIS), ICIS 2022, Copenhagen, Denmark, 9-14 December, 2022
Funder
Swedish Transport Administration, 360119
Available from: 2022-12-20 Created: 2022-12-20 Last updated: 2023-02-15Bibliographically approved
Hylving, L., Rydström, A. & Bergquist, M. (2022). The Role of Digitalization in New Practice Creation: The institutionalization of UX at AutoInc. In: Tung X. Bui (Ed.), Proceedings of the 55th Annual Hawaii International Conference on System Sciences: . Paper presented at 55th Annual Hawaii International Conference on System Sciences, HICSS 2022, Maui, Hawaii, USA (Online), 3-7 January, 2022 (pp. 6442-6451). Washington, DC: IEEE Computer Society
Open this publication in new window or tab >>The Role of Digitalization in New Practice Creation: The institutionalization of UX at AutoInc
2022 (English)In: Proceedings of the 55th Annual Hawaii International Conference on System Sciences / [ed] Tung X. Bui, Washington, DC: IEEE Computer Society, 2022, p. 6442-6451Conference paper, Published paper (Refereed)
Abstract [en]

Although information systems research has brought the role of new practice creation in innovation processes to the fore, few studies focus on initial activities of digital innovation and how they eventually lead to institutional transformation. Using a framework of institutional enablers of digital innovation, this study analyses the role of new practice creation in digital innovation. The study is based on a 20-yearlong case study in the automotive industry and follows the emergence of User Experience (UX) practices in an automotive manufacturer. We do this study to understand how UX could develop from a marginal position scattered over the organization to the institutional core as the main logic of innovation. The study theorizes the role of organizational forms, digital institutional infrastructures, and digital institutional building blocks in the legitimization of new practices for organizational transformation. © 2022 IEEE Computer Society. All rights reserved.

Place, publisher, year, edition, pages
Washington, DC: IEEE Computer Society, 2022
Series
HICSS proceedings, ISSN 2572-6862
National Category
Information Systems
Research subject
Smart Cities and Communities, REBEL
Identifiers
urn:nbn:se:hh:diva-52089 (URN)2-s2.0-85152241799 (Scopus ID)9780998133157 (ISBN)
Conference
55th Annual Hawaii International Conference on System Sciences, HICSS 2022, Maui, Hawaii, USA (Online), 3-7 January, 2022
Available from: 2023-11-29 Created: 2023-11-29 Last updated: 2023-11-30Bibliographically approved
Hylving, L. & Lindberg, S. (2021). Practical Wisdom and Big Data Dilemmas: The Case of the Swedish Transport Administration. In: Proceedings of the 54th Hawaii International Conference on System Sciences: . Paper presented at 54th Hawaii International Conference on System Sciences (HICSS), Kauai, Hawaii, United States of America, 5-8 January, 2021 (pp. 5120-5129).
Open this publication in new window or tab >>Practical Wisdom and Big Data Dilemmas: The Case of the Swedish Transport Administration
2021 (English)In: Proceedings of the 54th Hawaii International Conference on System Sciences, 2021, p. 5120-5129Conference paper, Published paper (Refereed)
Abstract [en]

Using big data in organizations has the potential to improve innovation, accuracy, and efficiency. Big data is also connected with risks for both the organization and society at large. It is therefore important to improve our understanding of potential consequences of implementing and using big data. We studied the Swedish Transport Administration to understand their attitude towards implementing big data for prediction of, for example, the need for road maintenance. The analysis identified four moral dilemmas that the organization deals with in connection to big data. We discuss these dilemmas from the perspective of practical wisdom. Practical wisdom is manifested in context-dependent actions connected to open-mindedness, reflection and judgment. It can be summed up as “the reasonable thing to do” in a unique situation where “not-knowing” is a helpful resource when making wise decisions. This paper seeks to shed light on the importance of practical wisdom when implementing big data.© 2021 IEEE Computer Society. All rights reserved. 

Keywords
Judgement, Big Data-Analytics and Decision-making, practical wisdom, big data dilemmas
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:hh:diva-43322 (URN)10.24251/HICSS.2021.623 (DOI)2-s2.0-85108332656 (Scopus ID)978-0-9981331-4-0 (ISBN)
Conference
54th Hawaii International Conference on System Sciences (HICSS), Kauai, Hawaii, United States of America, 5-8 January, 2021
Funder
Swedish Transport Administration
Available from: 2020-10-20 Created: 2020-10-20 Last updated: 2021-12-22Bibliographically approved
Hylving, L. & Schultze, U. (2020). Accomplishing the layered modular architecture in digital innovation: The case of the car’s driver information module. Journal of strategic information systems, 29(3), Article ID 101621.
Open this publication in new window or tab >>Accomplishing the layered modular architecture in digital innovation: The case of the car’s driver information module
2020 (English)In: Journal of strategic information systems, ISSN 0963-8687, E-ISSN 1873-1198, Vol. 29, no 3, article id 101621Article in journal (Refereed) Published
Abstract [en]

Architectural theory of digital innovation contends that, to enhance physical products with digital capabilities, a layered modular architecture is required. This architecture hybridizes hierarchically arranged components of physical products with modules of digital functionality configured into layers. Despite considerable research adopting this architectural perspective on digital innovation, questions of how this hybrid architecture is accomplished organizationally and technologically lack both conceptual clarity and empirical illustration. Noting pervasive tensions that characterize digital innovation efforts and the contradictions between hierarchical and layered modular configurations, this paper seeks to answer the following research question: Given that the layered modular architecture needs to hybridize modular arrangements with opposing logics, how is it accomplished? Employing the concepts of digitalization, physical product hierarchy and digital control system to better theorize a product architecture’s movement from a modular to a layered modular architecture accompanied by organizational structures that enable this change, we abductively analyze the increasing digitization of a car’s Driver Information Module (DIM) over a 10 year period. We conclude by proposing three transformations through which the layered modular architecture is accomplished. © 2020 Elsevier B.V. All rights reserved.

Place, publisher, year, edition, pages
Amsterdam: Elsevier, 2020
Keywords
Digitalization, Digital control system, Layered modular architecture, Mirroring, Abduction
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-43055 (URN)10.1016/j.jsis.2020.101621 (DOI)000573255200004 ()2-s2.0-85089491002 (Scopus ID)
Funder
Vinnova, 2010-01196
Note

Funding: Vinnova & the Sweden-America Foundation

Available from: 2020-09-09 Created: 2020-09-09 Last updated: 2021-10-20Bibliographically approved
Hylving, L. & Koutsikouri, D. (2020). Exploring Phronesis in Digital Innovation. In: Proceedings of the 28th European Conference on Information Systems (ECIS), An Online AIS Conference, June 15-17, 2020: . Paper presented at 28th European Conference on Information Systems (ECIS), Online, June 15-17, 2020.
Open this publication in new window or tab >>Exploring Phronesis in Digital Innovation
2020 (English)In: Proceedings of the 28th European Conference on Information Systems (ECIS), An Online AIS Conference, June 15-17, 2020, 2020Conference paper, Published paper (Refereed)
Abstract [en]

Prior literature has emphasized the challenges of appropriating digital innovation in terms of combining digital and physical components to produce novel goods and services. However, there is a lack of more detailed understanding of how actors draw on experience, careful judgment and learning to drive digital innovation processes towards a projected future vision. In this paper, we explore how actors at a large incumbent car-manufacturing firm engage with digital innovation as they grapple with complex user expectations through the lens of phronesis. On the basis of engaged scholarship and interviews with members of two research and development (R&D) teams, we pay attention to the particular capacities, here termed phronetic principles, that guide user centric development work. Based on this, we propose five principles of importance for understanding digital innovation process: 1) projecting visions, 2) value-based judgment, 3) attuning to particulars, 4) open-mindedness, and 5) perpetual learning.

Keywords
Phronesis, Digital Innovation, Digitalization, Value-based rationality
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-43058 (URN)
Conference
28th European Conference on Information Systems (ECIS), Online, June 15-17, 2020
Funder
Vinnova
Available from: 2020-09-09 Created: 2020-09-09 Last updated: 2020-11-24Bibliographically approved
Hylving, L. & Bygstad, B. (2019). Nuanced Responses to Enterprise Architecture Management: Loyalty, Voice, and Exit. Journal of Management Information Systems, 36(1), 14-36
Open this publication in new window or tab >>Nuanced Responses to Enterprise Architecture Management: Loyalty, Voice, and Exit
2019 (English)In: Journal of Management Information Systems, ISSN 0742-1222, E-ISSN 1557-928X, Vol. 36, no 1, p. 14-36Article in journal (Refereed) Published
Abstract [en]

Enterprise Architecture Management (EAM) aims to deal with the complex- ities of information technology (IT) solutions and to achieve more organizational agility. EAM is a holistic approach to IT architecture, but the results of the approach have been variable. An under-researched aspect of EAM is how different organizational units respond to the call for a holistic approach. In this study, we investigate how different stakeholders in a large governmental agency connected to three on-going projects and their response to EAM initiatives. With a qualitative approach, we identify three options of response to EAM initiatives: (1) active compliance with the EAM strategy, (2) loyal but passive response, and (3) rebel solutions. We argue for the need of a more nuanced repertoire of actions for dealing with EAM and show how these responses are useful for understanding and managing successful EAM.

Place, publisher, year, edition, pages
New York, NY: Taylor & Francis, 2019
Keywords
Enterprise architecture, IT architecture, organizational agility
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-39186 (URN)10.1080/07421222.2018.1550549 (DOI)000463074200003 ()2-s2.0-85063809203 (Scopus ID)
Available from: 2019-04-01 Created: 2019-04-01 Last updated: 2020-01-31Bibliographically approved
Projects
Collaboration for a judicious transport system;
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-8529-0072

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