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Henfridsson, Ola
Publications (10 of 12) Show all publications
Lindgren, R., Andersson, M. & Henfridsson, O. (2009). Multi-Contextuality in Boundary Spanning Practices. Information Systems Journal, 18(6), 641-661
Open this publication in new window or tab >>Multi-Contextuality in Boundary Spanning Practices
2009 (English)In: Information Systems Journal, ISSN 1350-1917, E-ISSN 1365-2575, Vol. 18, no 6, p. 641-661Article in journal (Refereed) Published
Abstract [en]

The capability to establish boundary-spanning practices within and across organizations has for long been recognized as a key strategic resource. As organizations are becoming distributed and dynamic, they will be increasingly populated by multiple functional, geographical, hierarchical and professional boundaries. The inherent complexity of such settings makes it difficult for organizations to leverage their boundary-spanning practices. Information technology (IT) systems have been hailed as a critical enabler of boundary spanning. However, there is little knowledge on how organizations are affected by the introduction of different types of IT systems. Building on an interpretive case study of Swedish transport organizations, this paper explores consequences of sensor technology for boundary spanning. The paper contributes with an understanding of what coexisting use contexts mean for boundary-spanning practices. A theoretical implication is that such multi-contextuality requires an integrative view on boundary spanning that combines insights from the organizational innovation and work practice literatures.

Place, publisher, year, edition, pages
Chichester: Wiley-Blackwell, 2009
Keywords
boundary spanning, innovation, multi-contextuality, sensor technology, ubiquitous computing environments, work practice
National Category
Social Sciences
Identifiers
urn:nbn:se:hh:diva-2006 (URN)10.1111/j.1365-2575.2007.00245.x (DOI)000259945800005 ()2-s2.0-54149107088 (Scopus ID)2082/2401 (Local ID)2082/2401 (Archive number)2082/2401 (OAI)
Available from: 2008-10-06 Created: 2008-10-06 Last updated: 2018-03-23Bibliographically approved
Henfridsson, O. & Lindgren, R. (2007). Action Research in New Product Development. In: Ned Kock (Ed.), Information Systems Action Research: An Applied View of Emerging Concepts and Methods (pp. 193-216). New York: Springer
Open this publication in new window or tab >>Action Research in New Product Development
2007 (English)In: Information Systems Action Research: An Applied View of Emerging Concepts and Methods / [ed] Ned Kock, New York: Springer, 2007, p. 193-216Chapter in book (Refereed)
Abstract [en]

This chapter explores the nature of action research in new product development. Characterized by pressures associated with product concept effectiveness and process performance, new product development is a challenging but rewarding setting for action research. By re-assessing a previously reported action research study in the automotive industry, we identify and analyze characteristics of managing such research in new product development. On the basis of this assessment, the chapter complements previous research on managing action research projects with specific insights applicable to settings in which new technologies are being built and tried out.

Place, publisher, year, edition, pages
New York: Springer, 2007
Series
Integrated Series In Information Systems, ISSN 1571-0270 ; 13
Keywords
Action research, New product development, Prototypes, Wide-audience client
National Category
Social Sciences
Identifiers
urn:nbn:se:hh:diva-1531 (URN)10.1007/978-0-387-36060-7_8 (DOI)2082/1911 (Local ID)978-0-387-36059-1 (ISBN)978-0-387-36060-7 (ISBN)2082/1911 (Archive number)2082/1911 (OAI)
Available from: 2008-06-13 Created: 2008-06-13 Last updated: 2018-03-23Bibliographically approved
Henfridsson, O. & Olsson, C. M. (2007). Context-Aware Application Design at Saab Automobile: An Interpretational Perspective. Journal of Information Technology Theory and Application, 8(1), 25-42
Open this publication in new window or tab >>Context-Aware Application Design at Saab Automobile: An Interpretational Perspective
2007 (English)In: Journal of Information Technology Theory and Application, ISSN 1552-6496, E-ISSN 1532-4516, Vol. 8, no 1, p. 25-42Article in journal (Refereed) Published
Place, publisher, year, edition, pages
Hong Kong: JITTA, 2007
Keywords
Application Design, Saab Automobile
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:hh:diva-1886 (URN)2082/2281 (Local ID)2082/2281 (Archive number)2082/2281 (OAI)
Available from: 2008-09-11 Created: 2008-09-11 Last updated: 2018-03-23Bibliographically approved
Holmström, H. & Henfridsson, O. (2006). Improving Packaged Software through Community Knowledge. Scandinavian Journal of Information Systems, 18(1), 3-36
Open this publication in new window or tab >>Improving Packaged Software through Community Knowledge
2006 (English)In: Scandinavian Journal of Information Systems, ISSN 0905-0167, E-ISSN 1901-0990, Vol. 18, no 1, p. 3-36Article in journal (Refereed) Published
Abstract [en]

Packaged software development (PSD) is largely a knowledge-intense activity. Thus, it depends on the organizational capability of developing and combining market and technical knowledge into timely and competitive software products. Given customers’ situated knowledge of the software, software firms increasingly seek new ways to involve customers in their software development activities. As highlighted in the literature, one path for doing this is to use online communities. However, there exists little empirical research that examines the role that communities can play in the commercial endeavor of PSD. To address this omission, this paper examines the benefits and limits of online community use in PSD as it unfolds at the intersection between commercial software firm practices and voluntary community participation. On the basis of this examination, the paper presents implications for both research and practice.

Place, publisher, year, edition, pages
Aalborg: The IRIS Association, University of Aalborg, 2006
Keywords
Packaged Software, Online communities, Community participation
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:hh:diva-1440 (URN)2082/1820 (Local ID)2082/1820 (Archive number)2082/1820 (OAI)
Available from: 2008-05-24 Created: 2008-05-24 Last updated: 2018-03-23Bibliographically approved
Andersson, M., Lindgren, R. & Henfridsson, O. (2005). Assessing the Mobile-Stationary Divide in Ubiquitous Transport Systems. In: Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges. Paper presented at IFIP TC8 WG 8.2 International Working Conference, August 1–3, 2005, Cleveland, Ohio, U.S.A. (pp. 123-137). New York, USA: Springer-Verlag New York
Open this publication in new window or tab >>Assessing the Mobile-Stationary Divide in Ubiquitous Transport Systems
2005 (English)In: Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges, New York, USA: Springer-Verlag New York, 2005, p. 123-137Conference paper, Published paper (Other academic)
Abstract [en]

Many transport organizations seek to develop seamlessly integrated computing environments. A central problem in attempts to realize such ubiquitous transport systems is the divide that exists between stationary transport management systems and mobile applications such as embedded vehicle sensor networks and in-vehicle services for message handling. Originating from different Innovation regimes, these technologies are heterogeneous in that they rely on different technological platforms and knowledge bases, as well as the institutionalized settings from which they have emerged. This paper assesses how the mobile-stationary divide plays out in practical efforts to develop ubiquitous transport systems in road haulage firms. This assessment is conducted through a multiple-case study that identifies socio-technical challenges associated with this divide. Building on this assessment, the paper contributes a set of implications for enterprise-wide ubiquitous computing environments where coordination of diverse sets of mobile units is central to organizational performance. On a general level, these implications are important for any organization attempting to integrate mobile and stationary information systems.

Place, publisher, year, edition, pages
New York, USA: Springer-Verlag New York, 2005
Series
IFIP - International Federation for Information Processing, ISSN 1571-5736 ; 185
Keywords
Ubiquitous computing, Ubiquitous transport systems
National Category
Computer Sciences
Identifiers
urn:nbn:se:hh:diva-305 (URN)10.1007/0-387-28918-6_11 (DOI)000231521000011 ()2082/602 (Local ID)978-0-387-27560-4 (ISBN)2082/602 (Archive number)2082/602 (OAI)
Conference
IFIP TC8 WG 8.2 International Working Conference, August 1–3, 2005, Cleveland, Ohio, U.S.A.
Available from: 2006-12-07 Created: 2006-12-07 Last updated: 2018-03-23Bibliographically approved
Olsson, C. M. & Henfridsson, O. (2005). Designing Context-Aware Interaction: An Action Research Study. In: Carsten Sørensen (Ed.), Designing ubiquitous information environments: sociotechnical issues and challenges : IFIP TC8 WG 8.2 international working conference, August 1-3, 2005, Cleveland, Ohio, U.S.A.. Paper presented at International Working Conference on Designing Ubiquitous Information Environments, Cleveland, OH, USA, AUG 01-03, 2005 (pp. 233-247). New York: Springer-Verlag New York
Open this publication in new window or tab >>Designing Context-Aware Interaction: An Action Research Study
2005 (English)In: Designing ubiquitous information environments: sociotechnical issues and challenges : IFIP TC8 WG 8.2 international working conference, August 1-3, 2005, Cleveland, Ohio, U.S.A. / [ed] Carsten Sørensen, New York: Springer-Verlag New York, 2005, p. 233-247Conference paper, Published paper (Refereed)
Abstract [en]

Context-aware computing is an important research theme of ubiquitous computing. One of the most debated issues regarding context-aware applications is the extent to which such applications can capture the complexity of social context. This debate has been fueled by the fact that many of the documented context-aware applications convey a relatively simplistic view of context. The typical separation between human activity and context is problematic as context is not something simply in which interaction occurs.This paper applies and evaluates the plausibility of Dourish ’s (2001a, 2001b, 2004) interactional context view for designing context-aware applications that transcend the mainstream design agenda in context-aware computing. On the basis of a canonical action research study, we develop and test design principles for context-aware applications that convey an interactional view of context. Recognizing the car not only as an excellent example of a ubiquitous information environment, but also as an interesting and complex use setting already commonplace in the modern community, we have implemented and assessed a car infotainment application to provide us with a firm illustration of what such a context-aware application might be.

Place, publisher, year, edition, pages
New York: Springer-Verlag New York, 2005
Series
International Federation for Information Processing, ISSN 1571-5736 ; 185
Keywords
Mobile communication systems, Human-computer interaction
National Category
Engineering and Technology
Identifiers
urn:nbn:se:hh:diva-302 (URN)10.1007/0-387-28918-6_18 (DOI)000231521000018 ()2082/599 (Local ID)9780387275604 (ISBN)2082/599 (Archive number)2082/599 (OAI)
Conference
International Working Conference on Designing Ubiquitous Information Environments, Cleveland, OH, USA, AUG 01-03, 2005
Available from: 2006-12-07 Created: 2006-12-07 Last updated: 2018-03-23Bibliographically approved
Henfridsson, O. & Lindgren, R. (2005). Multi-Contextuality in Ubiquitous Computing: Investigating the Car Case through Action Research. Information and organization, 15(2), 95-124
Open this publication in new window or tab >>Multi-Contextuality in Ubiquitous Computing: Investigating the Car Case through Action Research
2005 (English)In: Information and organization, ISSN 1471-7727, E-ISSN 1873-7919, Vol. 15, no 2, p. 95-124Article in journal (Refereed) Published
Abstract [en]

Ubiquitous computing envisions seamless access of mass-scale services over the multitude of contexts that users encounter in their everyday mobility. However, to be successful such computing must simultaneously be designed to provide transparent, integrated, and convenient support in localized use contexts. Thus, the issue of multi-contextuality makes the design of ubiquitous computing services and environments a challenging endeavor. While ubiquitous computing requires attention to the multi-contextuality of people’s mobile device use encompassing spatial, temporal, and social dimensions of mobility, the typical avenue for IS research studies has been the single context (e.g., team, organization, or inter-organizational).

This paper reports on a grounded action research study with the objective of developing and testing design principles for handling multi-contextuality in an increasingly important ubiquitous computing environment – the car. Already supporting people’s everyday mobility and promising to provide ubiquitous availability of computing and communication infrastructure, the car is indeed a relevant setting for investigating the co-existence of different use contexts in ubiquitous computing. Contributing to the early stage of the ubiquitous computing research tradition, this paper not only empirically demonstrates that the car as a ubiquitous computing environment can improve the convenience of people’s everyday mobile device use by providing multi-contextual support. The paper also suggests our design principles and their associated socio-technical implications to be valid for other ubiquitous computing environments. Indeed, synchronizing fluid use patterns, scaling service manipulation, and signaling context-switches through awareness support lie at the heart of weaving ubiquitous computing environments conveniently into the fabric of people’s everyday mobility.

Place, publisher, year, edition, pages
New York: Pergamon Press, 2005
Keywords
Ubiquitous computing
National Category
Computer Sciences
Identifiers
urn:nbn:se:hh:diva-298 (URN)10.1016/j.infoandorg.2005.02.009 (DOI)2-s2.0-19744371380 (Scopus ID)2082/595 (Local ID)2082/595 (Archive number)2082/595 (OAI)
Available from: 2006-12-06 Created: 2006-12-06 Last updated: 2018-03-23Bibliographically approved
Ihlström Eriksson, C. & Henfridsson, O. (2005). Online Newspapers in Scandinavia: A Longitudinal Study of Genre Change and Interdependency. Information Technology and People, 18(2), 172-192
Open this publication in new window or tab >>Online Newspapers in Scandinavia: A Longitudinal Study of Genre Change and Interdependency
2005 (English)In: Information Technology and People, ISSN 0959-3845, E-ISSN 1758-5813, Vol. 18, no 2, p. 172-192Article in journal (Refereed) Published
Abstract [en]

Purpose – To examine the evolution of the online newspaper genre in Scandinavia. To provide an understanding of the institutional context in which online newspapers initially were produced and modified over time.

Design/methodology/approach – A longitudinal study of three different types of newspapers in three Scandinavian countries. The study is based on interviews with newspaper representatives conducted during recurring visits in 1996, 1999 and 2002, and web page analysis of their online newspapers.

Findings – The study illustrates how online newspapers have established a number of communicative practices significant for recognizing them as a distinct digital genre, and it outlines a set of institutional factors shaping the ongoing change of these newspapers. In addition, the study demonstrates the emergence of sequential interdependencies between online and printed news.

Originality/value – The focus on Scandinavian newspapers in this paper complements studies conducted in other parts of the world regarding online newspaper genre evolution.

Place, publisher, year, edition, pages
Bingley: Emerald Group Publishing Limited, 2005
Keywords
Electronic publishing, Internet, Newspapers, Scandinavia
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:hh:diva-299 (URN)10.1108/09593840510601522 (DOI)2-s2.0-20444439207 (Scopus ID)2082/596 (Local ID)2082/596 (Archive number)2082/596 (OAI)
Available from: 2006-12-06 Created: 2006-12-06 Last updated: 2018-03-23Bibliographically approved
Henfridsson, O., Wiberg, M., Lindgren, R. & Ljungberg, F. (2005). SeamlessTalk: User-Controlled Session Management for Sustained Car Conversations. In: The Interaction Society: Practice, Theories, and Supportive Technologies (pp. 304-318). Hershey, PA: Information Science Publishing
Open this publication in new window or tab >>SeamlessTalk: User-Controlled Session Management for Sustained Car Conversations
2005 (English)In: The Interaction Society: Practice, Theories, and Supportive Technologies, Hershey, PA: Information Science Publishing, 2005, p. 304-318Chapter in book (Other academic)
Abstract [en]

This chapter approaches sustained car conversations across mobile phones and in-car phone resources as a session management problem. Addressing this problem, the chapter outlines a session management model for user-controlled media switches during ongoing phone conversations. The model makes a distinction between the user and the infrastructure levels of session management. To illustrate and validate the rationale of the model, the chapter presents an in-car mobile phone hands-free system, SeamlessTalk, developed to support sustained car conversations. The user-controlled session management model contributes to current research on session management by addressing the explicit/implicit session management dichotomy in multiple media situations.

Place, publisher, year, edition, pages
Hershey, PA: Information Science Publishing, 2005
Keywords
Information technology, Social interaction, Telecommunication
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:hh:diva-304 (URN)2082/601 (Local ID)1-59140-530-0 (ISBN)2082/601 (Archive number)2082/601 (OAI)
Available from: 2006-12-07 Created: 2006-12-07 Last updated: 2018-03-23Bibliographically approved
Henfridsson, O., King, J., Mercer, G., Pavlich, D. & Scacchi, W. (2005). Socio-Technical Research Challenges in Ubiquitous Computing: The Case of Telematics. In: Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges (pp. 359-362). New York: Springer
Open this publication in new window or tab >>Socio-Technical Research Challenges in Ubiquitous Computing: The Case of Telematics
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2005 (English)In: Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges, New York: Springer, 2005, p. 359-362Chapter in book (Other (popular science, discussion, etc.))
Place, publisher, year, edition, pages
New York: Springer, 2005
Series
International Federation for Information Processing ; 185
Keywords
Ubiquitous computing, Telematics
National Category
Computer Sciences
Identifiers
urn:nbn:se:hh:diva-303 (URN)2082/600 (Local ID)0387275606 (ISBN)9780387275604 (ISBN)2082/600 (Archive number)2082/600 (OAI)
Available from: 2006-12-07 Created: 2006-12-07 Last updated: 2018-03-23Bibliographically approved

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