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Svensson, Göran
Publications (10 of 211) Show all publications
Karlsson, N. P. .., Laurell, H., Lindgren, J., Pehrsson, T., Andersson, S. & Svensson, G. (2018). A cross-country comparison and validation of firms’ stakeholder considerations in sustainable business practices. Corporate Governance : The International Journal of Effective Board Performance, 18(3), 408-424
Open this publication in new window or tab >>A cross-country comparison and validation of firms’ stakeholder considerations in sustainable business practices
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2018 (English)In: Corporate Governance : The International Journal of Effective Board Performance, ISSN 1472-0701, E-ISSN 1758-6054, Vol. 18, no 3, p. 408-424Article in journal (Refereed) Published
Abstract [en]

Purpose: The purpose of this study is to compare and validate firms’ internal and external stakeholder considerations in sustainable business practices across business settings. It aims to assess the validity and reliability of a stakeholder framework appearing in previous studies.

Design/methodology/approach: The study uses a questionnaire survey and a cross-industry sample consisting of the largest firms in corporate Sweden. Multivariate analysis tests the stakeholder framework. Each of the 294 key informants was initially identified and contacted by telephone, generating a response rate of 36.5 per cent.

Findings: The tested stakeholder framework appears valid and reliable across countries to assess the internal stakeholders of focal firms, as well as their up- and downstream, market and societal stakeholders. This study provides additional empirical support to categorize firms’ stakeholder considerations in sustainable business practices.

Research limitations/implications: This study validates previous findings in terms of Swedish firms’ considerations of internal and external stakeholders in sustainable business practices in relation to one similar country (Norway) and one different country (Spain). The study also shows how the three countries perceive the focal company and societal stakeholders differently. Practical implications: The tested framework sheds light on focal firms’ stakeholder considerations in sustainable business practices and elucidates the extent to which firms’ account for their internal and external stakeholders in sustainable business practices.

Originality/value: This study contributes to the development of valid and reliable stakeholder theory across contexts and through time. In particular, it contributes to the development of a valid and reliable framework to categorize firms’ stakeholder considerations in sustainable business practices. © 2018, Emerald Publishing Limited.

Place, publisher, year, edition, pages
Bingley: Emerald Group Publishing Limited, 2018
Keywords
Stakeholders, Corporate social responsibility, Supply chain management
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-36493 (URN)10.1108/CG-07-2017-0131 (DOI)000433897200003 ()2-s2.0-85043459490 (Scopus ID)
Available from: 2018-03-22 Created: 2018-03-22 Last updated: 2018-07-05Bibliographically approved
Singh, J. B., Wood, G., Callaghan, M., Svensson, G. & Andersson, S. (2018). Operationalizing business ethics in organizations: The views of executives in Australia, Canada and Sweden. European Business Review, 30(4), 494-510
Open this publication in new window or tab >>Operationalizing business ethics in organizations: The views of executives in Australia, Canada and Sweden
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2018 (English)In: European Business Review, ISSN 0955-534X, E-ISSN 1758-7107, Vol. 30, no 4, p. 494-510Article in journal (Refereed) Published
Abstract [en]

Purpose: Codes of ethics have become the mainstay of the ethics programs of corporations. Many studies have explored their contents, but few have examined what makes them effective. This international study aims to identify the measures viewed as being important by top executives in determining the worth to their organizations of corporate codes of ethics. Design/methodology/approach: Data were collected by questionnaires sent to the top 500 companies ranked by revenue operating in the private sectors in Australia, Canada and Sweden. By analyzing the survey results from the top corporate executives in these countries, the research team was able to test for a number of determinants of effectiveness for codes of ethics. Findings: In a statistically significant model, it was found that four factors related to the internal management of the corporation are positively correlated to executives’ perceptions of the value of their corporate codes of ethics. Research limitations/implications: Future research may seek to address features of this study that limit its generalizability, as it was conducted on the largest of companies in each country and thus this sample may not reflect the way that business ethics are managed in smaller organizations in those countries. Originality/value: If executives see particular items as important to their business ethics success, one could postulate that this has arisen from a perception that implementing these measures has been effective for their organizations. This provides guidance to other organizations on what items could enhance the effectiveness of their codes of ethics. © 2018, Emerald Publishing Limited.

Place, publisher, year, edition, pages
Bingley: Emerald Group Publishing Limited, 2018
Keywords
Codes of ethics, Cross-cultural study, Codes effectiveness
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-37345 (URN)10.1108/EBR-05-2017-0101 (DOI)2-s2.0-85048466515 (Scopus ID)
Available from: 2018-06-27 Created: 2018-06-27 Last updated: 2018-06-28Bibliographically approved
Payan, J. M., Hair, J., Svensson, G., Andersson, S. & Awuah, G. (2016). The Precursor Role of Cooperation, Coordination, and Relationship Assets in a Relationship Model. Journal of Business-to-Business Marketing, 23(1), 63-79
Open this publication in new window or tab >>The Precursor Role of Cooperation, Coordination, and Relationship Assets in a Relationship Model
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2016 (English)In: Journal of Business-to-Business Marketing, ISSN 1051-712X, E-ISSN 1547-0628, Vol. 23, no 1, p. 63-79Article in journal (Refereed) Published
Abstract [en]

Purpose: The primary purpose of this study is to test the importance of activity-oriented precursors in a relationship model. This study supports the theoretical view that firms create trust and knowledge through activities and these activities make a commitment decision less risky (Johanson & Vahlne, 2009). The secondary purpose of this study is to collect and examine data from interorganizational relationships in both Sweden and the United States. By including data from two countries, results will be more generalizable. Results can also lead to several managerial implications.

Methodology/approach: This study focuses on a sample of distributors from both the United States and Sweden. One hundred sixty-one usable surveys were returned from the U.S. survey, for a response rate of 27%. One hundred twenty-four usable surveys were returned from the Swedish survey, for a response rate of 21%. The PLS-SEM method was used to examine the model’s constructs.

Findings: Similar to past research results show that trust and commitment have a direct positive influence on satisfaction, and that trust also has a direct positive influence on commitment. However, this study uniquely supports four out of six newly tested hypotheses. Both cooperation and relationship assets have a direct positive influence on commitment. Cooperation has a direct positive influence on trust and commitment. Relationship assets have a direct negative influence on trust but a direct positive influence on commitment. Surprisingly, two hypotheses were not supported: Coordination did not have a significant relationship with either trust or commitment.

Research implications: Managers who want to achieve a satisfactory relationship based on trust and commitment need to prioritize their attention toward cooperation. They should also be aware that participation in joint activities (i.e., coordination and relationship investments) does not guarantee higher levels of trust or commitment in the relationship. It is the quality of the joint activities and the how dependent firms are on each other and not just participation in joint activities that are likely to create higher levels of trust or commitment. The quality of coordination and manageable levels of dependence may counteract the higher costs associated with joint activities compared to the costs associated with cooperation. Managers may  be wise to not make major commitments to other firms unless high quality joint activities have created knowledge and trust between firms.

Originality/value/contribution: The model adds the joint activity-oriented antecedents associated with collaboration which is essential to a successful relationship. Because of the high failure rate of collaboration may be due to cooperation and coordination failures and because these two constructs are underspecified in interorganizational research, this study is unique in examining activity-oriented antecedents in a trust/commitment model of relationship satisfaction in a crosscultural context (i.e., with U.S. and Swedish samples). © Taylor & Francis Group, LLC.

Place, publisher, year, edition, pages
Philadelphia: Routledge, 2016
Keywords
commitment, cooperation, coordination, distributor-supplier relationships, relationship investments, satisfaction, trust
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-30769 (URN)10.1080/1051712X.2016.1148455 (DOI)000374578600005 ()2-s2.0-85032082986 (Scopus ID)
Available from: 2016-04-19 Created: 2016-04-19 Last updated: 2018-03-22Bibliographically approved
Høgevold, N. M., Svensson, G., Klopper, H. B., Wagner, B., Valera, J. C., Padin, C., . . . Petzer, D. (2015). A triple bottom line construct and reasons for implementing sustainable business practices in companies and their business networks. Corporate Governance : The International Journal of Effective Board Performance, 15(4), 427-443
Open this publication in new window or tab >>A triple bottom line construct and reasons for implementing sustainable business practices in companies and their business networks
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2015 (English)In: Corporate Governance : The International Journal of Effective Board Performance, ISSN 1472-0701, E-ISSN 1758-6054, Vol. 15, no 4, p. 427-443Article in journal (Refereed) Published
Abstract [en]

Purpose – The purpose of this study is to test a Triple Bottom Line (TBL)-construct as well as to describe the TBL-reasons for implementing sustainable business practices in companies and their business networks. This study explores how linking these seemingly disparate pillars of sustainability may be facilitated through a TBL construct. The notion of sustainable business practices has been evolving and is increasingly understood to encompass considerations of economic viability, as well as environmental sustainability and social responsibility.

Design/methodology/approach – The research is quantitative in nature, exploring and analysing how companies in different Norwegian industries implement and manage sustainable business practices based on TBL. The survey results are reported here.

Findings – The relevance of TBL to different aspects of sustainable business practices is outlined. The study generally supports the view that a heightened propensity for sustainable business practices ensures that organisations are better equipped for meeting the challenge of integrating TBL in companies and their business networks.

Research limitations/implications – The study tested a construct of TBL in the context of sustainable business practices. It may be incorporated in further research in relation to other constructs. Suggestions for further research are proposed.

Practical implications – Useful for practitioners to get insights into TBL-reasons for implementing business-sustainable practices in companies and their business networks. It may also be valuable to assess the general status of business-sustainable practices in a company and their business networks.

Originality/value – Linking two traditionally separate and encapsulated areas of research, namely, the area of business sustainable practices and the area of TBL. The current study has contributed to a TBL-construct in relation to other constructs in measurement and structural models. It has also contributed to provide insights of priority into the main reasons to implement the elements of TBL within companies and their business networks. © Emerald Group Publishing Limited.

Place, publisher, year, edition, pages
Bingley: Emerald Group Publishing Limited, 2015
Keywords
Networks, Sustainability, Business sustainable practices, Triple bottom line, Sustainability, Business sustainable practices
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-36557 (URN)10.1108/CG-11-2014-0134 (DOI)000359045600002 ()2-s2.0-84938234487 (Scopus ID)
Available from: 2018-04-03 Created: 2018-04-03 Last updated: 2018-04-03Bibliographically approved
Mysen, T., Svensson, G., Rindell, A. & Billström, A. (2015). ‘Antecedents’ and ‘postcedents’ in Relation to satisfaction in Norwegian business relationships. International Journal of procurement management, 8(5), 627-642
Open this publication in new window or tab >>‘Antecedents’ and ‘postcedents’ in Relation to satisfaction in Norwegian business relationships
2015 (English)In: International Journal of procurement management, ISSN 1753-8432, E-ISSN 1753-8440, Vol. 8, no 5, p. 627-642Article in journal (Refereed) Published
Abstract [en]

This study tests whether satisfaction plays an important role as mediator between trust and commitment, and coordination, cooperation and continuity expectance in manufacturer-supplier relationships in Norway. Management in a sample of the 500 largest manufacturer companies was approached by phone to identify key informants and surveys mailed to them. 193 usable questionnaires were received corresponding to a response rate of 38.6%. The results were analysed by structural equation modelling, using SPSS/AMOS 17.0 software. The findings support fairly well the conceptual model tested; trust relates positively to commitment and satisfaction; satisfaction, in turn, relates positively to coordination, cooperation and continuity expectance. However, commitment fails to show any significant relationship with satisfaction. This study makes an important contribution to management and future research about balancing the nomological network of quality constructs in manufacturer-supplier relationships. Results support the major impact trust may have on satisfactory relationships and the importance of satisfaction when establishing well-working governance mechanisms towards gaining enduring relationships.

Place, publisher, year, edition, pages
Olney: InderScience Publishers, 2015
Keywords
satisfaction, trust, commitment, coordination, cooperation, continuity expectation, relationship marketing, Norway, business relationships, manufacturer-supplier relationships, manufacturing industry, structural equation modelling, SEM
National Category
Economics and Business
Identifiers
urn:nbn:se:hh:diva-14305 (URN)10.1504/IJPM.2015.070926 (DOI)2-s2.0-84938698394 (Scopus ID)
Available from: 2011-01-31 Created: 2011-01-31 Last updated: 2018-03-23Bibliographically approved
Payan, J., Hair, J., Svensson, G., Andersson, S. & Awuah, G. (2015). Modeling Antecedents in Trust-Commitment Vendor Relationships. In: Rediscovering the Essentiality of Marketing: Proceedings of the 2015 Academy of Marketing Science (AMS) World Marketing Congress. Paper presented at 2015 Academy of Marketing Science, World Marketing Congress, Rediscovering the Essentiality of Marketing, Bari, Italy, July 14–18 2015 (pp. 321-321). Cham: Springer
Open this publication in new window or tab >>Modeling Antecedents in Trust-Commitment Vendor Relationships
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2015 (English)In: Rediscovering the Essentiality of Marketing: Proceedings of the 2015 Academy of Marketing Science (AMS) World Marketing Congress, Cham: Springer, 2015, p. 321-321Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

The primary purpose of this study is to examine the importance of selected antecedents (i.e., cooperation, coordination, and relationship investments) in a commitment-trust vendor relationship model. Collaboration in organizations often is not effective in relationships between purchasers and vendors because cooperation, coordination and relationship investment are lacking. Research on these constructs is very limited in interorganizational research, so this study is unique, therefore, in examining antecedents in a trust-commitment relationship model. Following examination of both first and second order modeling approaches, findings show the influence of these antecedents on trust and commitment, and ultimately vendor relationship satisfaction. All three antecedents are positively related to the higher order management factors construct, and in turn to both trust and commitment, with the stronger relationship being to commitment. Commitment and trust are both positively related to relationship satisfaction. The direct relationship from trust to satisfaction is strongest, but there is evidence of partial mediation through the indirect relationship from trust to commitment and then to satisfaction.

Place, publisher, year, edition, pages
Cham: Springer, 2015
Series
Developments in Marketing Science: Proceedings of the Academy of Marketing Science, ISSN 2363-6165
Keywords
Trust, commitment, satisfaction, relationship
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-29042 (URN)10.1007/978-3-319-29877-1_65 (DOI)000392200400065 ()978-3-319-29876-4 (ISBN)978-3-319-29877-1 (ISBN)
Conference
2015 Academy of Marketing Science, World Marketing Congress, Rediscovering the Essentiality of Marketing, Bari, Italy, July 14–18 2015
Available from: 2015-07-19 Created: 2015-07-19 Last updated: 2018-03-22Bibliographically approved
Dos Santos, M. A. .., Svensson, G. & Padin, C. (2014). A “fivefold bottom line” approach of implementing and reporting corporate efforts in sustainable business practices. Management of environmental quality, 25(4), 421-430
Open this publication in new window or tab >>A “fivefold bottom line” approach of implementing and reporting corporate efforts in sustainable business practices
2014 (English)In: Management of environmental quality, ISSN 1477-7835, E-ISSN 1758-6119, Vol. 25, no 4, p. 421-430Article in journal (Refereed) Published
Abstract [en]

Purpose: The purpose of this paper is to describe a "fivefold bottom line" approach in implementing and reporting corporate efforts of sustainable business practices.

Design/methodology/approach: This viewpoint from industry is based on the content analysis of the South African retail chain Woolworths. The data are gathered and derived from the company's comprehensive annual and sustainability reports from 2008 to 2011 and the company's press releases for this period focusing on their efforts of implementing and reporting sustainable business practices.

Findings: A lesson learned from the presented "fivefold bottom line" approach to implement and report their corporate efforts of sustainable business practices is that it is adapted to fit and make sense in a specific market and society. The triple bottom line approach is usually derived from, or commonly based upon, a western perspective on the market and society in literature.

Research limitations/implications: The authors argues that insights from industry of implementing and reporting sustainable business practices based upon different corporate "bottom line" approaches are required in literature.

Practical implications: The authors propose that the "triple bottom line" approach may need to be commonly adapted to the country and cultural context in focus, which is not normally done, but templates are used.

Originality/value: Triple bottom line reporting tends to follow common approaches how it is done. There is rarely seen adapted or modified "bottom line" approaches to specific market and societal characteristics in literature. © Emerald Group Publishing Limited.

Place, publisher, year, edition, pages
Bingley: Emerald Group Publishing Limited, 2014
Keywords
Retail, Sustainability
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-26964 (URN)10.1108/MEQ-04-2013-0026 (DOI)2-s2.0-84902472818 (Scopus ID)
Available from: 2014-11-04 Created: 2014-11-04 Last updated: 2018-03-22Bibliographically approved
Wagner, B. & Svensson, G. (2014). A framework to navigate sustainability in business networks: The transformative business sustainability (TBS) model. European Business Review, 26(4), 340-367
Open this publication in new window or tab >>A framework to navigate sustainability in business networks: The transformative business sustainability (TBS) model
2014 (English)In: European Business Review, ISSN 0955-534X, E-ISSN 1758-7107, Vol. 26, no 4, p. 340-367Article in journal (Refereed) Published
Abstract [en]

Purpose

– The purpose of this paper is to describe a transformative business sustainability (TBS) model of stakeholders and sources in sustainable business practices with an interface and exchange node of resource residuals.

Design/methodology/approach

– The research is based upon a grounded methodology drawn from four in-depth case studies, spanning over six years in different countries and industries. Data were gathered from multiple sources, and interview transcriptions were returned to interviewees for clarification, accuracy, final proofreading and approval.

Findings

– The TBS model complements existing research by emphasising the importance of commitment to an overarching vision through corporate leadership assigning areas of strategic priority that respond to current and future environmental regulation and social needs.

Research implications/limitations

– Efforts aimed towards business sustainability and application of sustainable business practices in business networks include interfaces and interactions between involved stakeholders and sources. We argue that stakeholders and sources should be recognised as intertwined, where resources used in activities in a business network causing resource residuals may be recovered and reused by other actors in the business network.

Practice implications

– The TBS model can be used by managers to plan, implement and assess practices to provide a holistic view of sustainable business activities that supports the development of a company and its network. It may also be used to map and navigate interactions between elements within and external to the company.

Originality/value

– The principal contribution of the current research is twofold, a TBS model and a tool to map and navigate corporate sustainability efforts. © Emerald Group Publishing Limited.

Place, publisher, year, edition, pages
Bingley: Emerald Group Publishing Limited, 2014
Keywords
Transformative, Sustainability, Business model, Stakeholder, Sources, Economic, Environment, Social, Node, Residual
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-26963 (URN)10.1108/EBR-12-2013-0146 (DOI)2-s2.0-84923341115 (Scopus ID)
Available from: 2014-11-04 Created: 2014-11-04 Last updated: 2018-03-22Bibliographically approved
Rindell, A., Svensson, G., Mysen, T. & Billström, A. (2014). Satisfaction as a Mediator between Quality Metrics in Manufacturer-Supplier Relationships. International Journal of Business Excellence, 7(1), 16-27
Open this publication in new window or tab >>Satisfaction as a Mediator between Quality Metrics in Manufacturer-Supplier Relationships
2014 (English)In: International Journal of Business Excellence, ISSN 1756-0047, E-ISSN 1756-0055, Vol. 7, no 1, p. 16-27Article in journal (Refereed) Published
Abstract [en]

The objective of the current study is to test the findings in previous research indicating satisfaction is a mediator between trust and commitment, and among the three important outcomes of coordination, cooperation and continuity expectancy. Researchers contacted a sample of the 1,000 largest companies in Finland and Sweden by telephone to identify key informants, and posted surveys to them. The empirical findings of the current study validate the conceptual model tested; commitment and trust relate positively to satisfaction, and satisfaction, in turn, relates positively to all three outcomes of coordination, cooperation and continuity. The validation of the measurement and structural properties of the tested conceptual model is of benefit to other researchers. The empirical findings indicate that to establish lasting relationships of cooperation, and coordination, companies need develop commitment and trust in ongoing relationships to enhance satisfaction. A contribution is the validation of empirical findings in previous research. Copyright © 2014 Inderscience Enterprises Ltd.

Place, publisher, year, edition, pages
Olney: InderScience Publishers, 2014
Keywords
Commitment, Continuity, Cooperation, Coordination, Finland, Relationship marketing, Satisfaction, Sweden, Trust
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-26761 (URN)10.1504/IJBEX.2014.057856 (DOI)2-s2.0-84897876797 (Scopus ID)
Available from: 2014-10-15 Created: 2014-10-15 Last updated: 2018-03-22Bibliographically approved
Padin, C. & Svensson, G. (2013). A multi-layer matrix model of sustainable tourism: Process, measurement areas, gap and reconnection analyses. European Business Review, 25(2), 206-216
Open this publication in new window or tab >>A multi-layer matrix model of sustainable tourism: Process, measurement areas, gap and reconnection analyses
2013 (English)In: European Business Review, ISSN 0955-534X, E-ISSN 1758-7107, Vol. 25, no 2, p. 206-216Article in journal (Refereed) Published
Abstract [en]

Purpose

– The objective of this paper is to describe a multi-layer matrix model of sustainable tourism.

Design/methodology/approach

– A conceptual discussion and illustration is provided.

Findings

– It incorporates multiple layers of a proposed process of sustainable tourism and areas of measurement interconnected through a series of gap and reconnection analyses.

Research limitations/implications

– Opportunities for further research are offered.

Practical implications

– The paper highlights the importance of linking planning and implementation to evaluation and control, but it also stresses the importance of reconnecting back to ongoing planning and implementation, in order to make necessary revisions in the process of sustainable tourism.

Originality/value

– One contribution is that sustainable tourism is not defined as a concept or construct, but as a process, since there are no achievements or progress in sustainable practices without a sequence of inter-connected and measureable doings in the context of markets and societies. Another contribution is that the process of sustainable tourism is continuous and iterative. © Emerald Group Publishing Limited.

Place, publisher, year, edition, pages
Bingley: Emerald Group Publishing Limited, 2013
Keywords
Tourism, Modelling, Sustainability, Triple bottom line, Hospitality, Matrix model, Gap analysis
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-26966 (URN)10.1108/09555341311302684 (DOI)2-s2.0-84874430437 (Scopus ID)
Available from: 2014-11-04 Created: 2014-11-04 Last updated: 2018-03-22Bibliographically approved
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