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Ghazawneh, Ahmad
Publications (6 of 6) Show all publications
Ghazawneh, A. (2019). Blockchain in the Middle East: Challenges and Opportunities. In: MCIS 2019 Proceedings: . Paper presented at 13th Mediterranean Conference on Information Systems (MCIS 2019), Naples, Italy, 2019, September 27-28, 2019. Naples: Association for Information Systems, Article ID 34.
Open this publication in new window or tab >>Blockchain in the Middle East: Challenges and Opportunities
2019 (English)In: MCIS 2019 Proceedings, Naples: Association for Information Systems, 2019, article id 34Conference paper, Published paper (Refereed)
Abstract [en]

The Blockchain technology has attracted a huge attention from both industry and academia. Despite the fact that there are great potentials of the blockchain, it is facing a number of technical challenges and social challenges. There is a substantial body of literature on the technical challenges and a limited number of researches that addressed the social challenges and opportunities of blockchain. Drawing on a multiple case study of twenty-one firms from six different Middle Eastern countries we synthesize the blockchain technology and IT in the Middle East literature to understand the challenges and opportunities of that technology in the Middle East. Our study identifies a classification of challenges and opportunities: Fine-tune challenges, estrangement challenges, sprint opportunities and act on opportunities and four associated factors: regulation, education, collaboration and culture. In doing this, our research extends and complements existing blockchain research and contributes to the IT literature in the Middle East.

Place, publisher, year, edition, pages
Naples: Association for Information Systems, 2019
Keywords
Digital Ecosystems, Blockchain, Information Technology, Challenges, Middle East
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-41249 (URN)
Conference
13th Mediterranean Conference on Information Systems (MCIS 2019), Naples, Italy, 2019, September 27-28, 2019
Available from: 2019-12-13 Created: 2019-12-13 Last updated: 2020-02-20Bibliographically approved
Ghazawneh, A. (2019). Digital Services Development and The Dynamics of Transformation by Service Providers. In: Andersson, B., Johansson, B., Barry, C., Lang, M., Linger, H., Schneider, C. (Ed.), Advances in Information Systems Development - Designing Digitalization Lecture Notes in Information Systems and Organisation: (pp. 97-112). Cham: Springer
Open this publication in new window or tab >>Digital Services Development and The Dynamics of Transformation by Service Providers
2019 (English)In: Advances in Information Systems Development - Designing Digitalization Lecture Notes in Information Systems and Organisation / [ed] Andersson, B., Johansson, B., Barry, C., Lang, M., Linger, H., Schneider, C., Cham: Springer, 2019, p. 97-112Chapter in book (Refereed)
Abstract [en]

Service providers are increasingly depending and using digital infrastructure and tools provided by digital platforms to transform their services and develop digital ones that meet the needs of heterogeneous end users. However, while there is an emerging literature of developing digital services, little is known about the dynamics of transformation. Using multiple cases of firms that develop digital services, the digital service taxonomy was synthesized to understand the dynamics of transformation in developing digital services. This study identifies five main dynamics: the services experience, the service process, the service capabilities, the service environment and the service delivery.  Each of those dynamics and their associated factors are explored under the objectives of business, interaction and technology. This enables us to extend the existing literature on digital service development in particular and contributes to the research of digital innovation in general. © 2019, Springer Nature Switzerland AG.

Place, publisher, year, edition, pages
Cham: Springer, 2019
Series
Lecture Notes in Information Systems and Organisation, ISSN 2195-4968, E-ISSN 2195-4976 ; 31
Keywords
digital services, service transformation, platforms, ecosystems, development
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-41246 (URN)10.1007/978-3-030-22993-1 (DOI)2-s2.0-85070602360 (Scopus ID)978-3-030-22992-4 (ISBN)978-3-030-22993-1 (ISBN)
Available from: 2019-12-13 Created: 2019-12-13 Last updated: 2019-12-17Bibliographically approved
Fareedi, A. A. & Ghazawneh, A. (2018). An Ontology Approach for Knowledge Acquisition and Development of Health Information System (HIS). In: B. Andersson, B. Johansson, S. Carlsson, C. Barry, M. Lang, H. Linger, & C. Schneider (Ed.), Designing Digitalization (ISD2018 Proceedings): . Paper presented at The 27th International Conference on Information Systems Development (ISD2018), Lund University, Lund, Sweden, August 22-24, 2018 (pp. 607-621). Lund, 27, Article ID 55.
Open this publication in new window or tab >>An Ontology Approach for Knowledge Acquisition and Development of Health Information System (HIS)
2018 (English)In: Designing Digitalization (ISD2018 Proceedings) / [ed] B. Andersson, B. Johansson, S. Carlsson, C. Barry, M. Lang, H. Linger, & C. Schneider, Lund, 2018, Vol. 27, p. 607-621, article id 55Conference paper, Published paper (Refereed)
Abstract [en]

This paper emphasizes various knowledge acquisition approaches in terms of tacit and explicit knowledge management that can be helpful to capture, codify and communicate within medical unit. The semantic-based knowledge management system (SKMS) supports knowledge acquisition and incorporates various approaches to provide systematic practical platform to knowledge practitioners and to identify various roles of healthcare professionals, tasks that can be performed according to personnel’s competencies, and activities that are carried out as a part of tasks to achieve defined goals of clinical process. This research outcome gives new vision to IT practitioners to manage the tacit and implicit knowledge in XML format which can be taken as foundation for the development of information systems (IS) so that domain end-users can receive timely healthcare related services according to their demands and needs.

Place, publisher, year, edition, pages
Lund: , 2018
Keywords
Knowledge management, Health Information System, conceptual modelling, information logistic, EKD, OWL, ward-round
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-39477 (URN)978-91-7753-876-9 (ISBN)
Conference
The 27th International Conference on Information Systems Development (ISD2018), Lund University, Lund, Sweden, August 22-24, 2018
Available from: 2019-05-26 Created: 2019-05-26 Last updated: 2019-10-15Bibliographically approved
Ghazawneh, A., Mansour, O. & Bergquist, M. (2018). Strategizing in Digital Application Marketplaces. In: ACIS 2018 Proceedings: . Paper presented at 29th Australasian Conference on Information Systems, ACIS2018, Sydney, Australia, December 3-5, 2018. , 29, Article ID 81.
Open this publication in new window or tab >>Strategizing in Digital Application Marketplaces
2018 (English)In: ACIS 2018 Proceedings, 2018, Vol. 29, article id 81Conference paper, Published paper (Refereed)
Abstract [en]

Digital application marketplaces have become an important strategizing device for many product developing firms. However, creating and sustaining digital application marketplaces are challenging tasks and only little empirical evidence exists about the role and nature of strategy for these marketplaces and how such strategizing actually unfolds in practice. Drawing on a case study of Apple’s App Store, we applied a strategy-as-process perspective to investigate the role of a digital application marketplace in the development of a digital platform. Our analysis identifies and describes three different strategies in the App Store case: monetizing, governing and enhancing, and demonstrates how they were enacted proactively or reactively to support the development of the platform. © 2018 ACIS2018.org. All rights reserved.

Keywords
digital platforms, digital application marketplaces, Strategy-as-Process, strategizing, AppStore
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-39478 (URN)2-s2.0-85070617080 (Scopus ID)
Conference
29th Australasian Conference on Information Systems, ACIS2018, Sydney, Australia, December 3-5, 2018
Available from: 2019-05-26 Created: 2019-05-26 Last updated: 2020-02-24Bibliographically approved
Ghazawneh, A. (2018). The Dynamics of Transformation in the Development of Digital Services. In: B. Andersson, B. Johansson, S. Carlsson, C. Barry, M. Lang, H. Linger, & C. Schneider (Ed.), Designing Digitalization (ISD2018 Proceedings): . Paper presented at 27th International Conference on Information Systems Development (ISD2018), Lund, Sweden, 22-24 August, 2018 (pp. 595-606). Lund: Lund University, 27, Article ID 54.
Open this publication in new window or tab >>The Dynamics of Transformation in the Development of Digital Services
2018 (English)In: Designing Digitalization (ISD2018 Proceedings) / [ed] B. Andersson, B. Johansson, S. Carlsson, C. Barry, M. Lang, H. Linger, & C. Schneider, Lund: Lund University , 2018, Vol. 27, p. 595-606, article id 54Conference paper, Published paper (Refereed)
Abstract [en]

Service providers are increasingly depending and using digital infrastructure and tools provided by digital platforms to transform their services and develop digital ones that meet the needs of heterogeneous end users. However, while there is an emerging literature of developing digital services, little is known about the dynamics of transformation. Using multiple cases of firms that develop digital services, the digital service taxonomy was synthesized to understand the dynamics of transformation in developing digital services. This study identifies five main dynamics: the services experience, the service process, the service capabilities, the service environment and the service delivery.  Each of those dynamics and their associated factors is explored under the objectives of business, interaction and technology. This enables us to extend the existing literature on digital service development in particular and contributes to the research of digital innovation in general.

Place, publisher, year, edition, pages
Lund: Lund University, 2018
Keywords
digital services, service transformation, platforms, ecosystems, development
National Category
Computer and Information Sciences Information Systems, Social aspects
Identifiers
urn:nbn:se:hh:diva-37782 (URN)978-91-7753-876-9 (ISBN)
Conference
27th International Conference on Information Systems Development (ISD2018), Lund, Sweden, 22-24 August, 2018
Available from: 2018-08-24 Created: 2018-08-24 Last updated: 2019-03-20Bibliographically approved
Mansour, O. & Ghazawneh, A. (2017). Value Creation in Digital Service Platforms. In: The 28th Australasian Conference on Information Systems: ACIS2017: . Paper presented at Australasian Conference on Information Systems, Hobart, Tasmania, Australia, 4-6 December, 2017. Hobart, Australia, Article ID 95.
Open this publication in new window or tab >>Value Creation in Digital Service Platforms
2017 (English)In: The 28th Australasian Conference on Information Systems: ACIS2017, Hobart, Australia, 2017, article id 95Conference paper, Published paper (Refereed)
Abstract [en]

Value creation is increasingly relevant for owners of digital service platforms (DSPs). These owners have two vital goals: increase their service base and sustain their service offerers. A key element in continuously accommodating these goals is value creation. While the literature on DSPs is growing, there is a paucity of knowledge on the value creation process in these platforms. Drawing on a qualitative study of Uber drivers in Denmark and Sweden, we synthesize Schumpeter’s theory of value creation to develop an understanding of the value creation process in DSPs from the perspective of service offerers. As such, our study proposes and contributes a value creation framework for DSPs that identifies 8 value sources and highlights resource combination and exchange in the process of value creation.

Place, publisher, year, edition, pages
Hobart, Australia: , 2017
Keywords
Digital Service Platforms (DSPs), Uber, Resource Exchange, Sharing Economy, Value Creation
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-35736 (URN)
Conference
Australasian Conference on Information Systems, Hobart, Tasmania, Australia, 4-6 December, 2017
Available from: 2017-12-04 Created: 2017-12-04 Last updated: 2018-01-13Bibliographically approved
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