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Solberg Søilen, KlausORCID iD iconorcid.org/0000-0002-2427-3148
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Solberg Søilen, K. (2019). A deeper look at the collective intelligence phenomenon. Journal of Intelligence Studies in Business, 9(2), 4-5
Open this publication in new window or tab >>A deeper look at the collective intelligence phenomenon
2019 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 9, no 2, p. 4-5Article in journal, Editorial material (Other academic) Published
Place, publisher, year, edition, pages
Halmstad: Halmstad University Press, 2019
Keywords
Collective intelligence
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-41461 (URN)10.37380/jisib.v9i2.472.g218 (DOI)000496810000001 ()
Available from: 2020-01-31 Created: 2020-01-31 Last updated: 2020-03-23Bibliographically approved
Solberg Søilen, K. (2019). Developing new models for intelligence studies. Journal of Intelligence Studies in Business, 9(1)
Open this publication in new window or tab >>Developing new models for intelligence studies
2019 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 9, no 1Article in journal, Editorial material (Other academic) Published
Place, publisher, year, edition, pages
Halmstad: Högskolan i Halmstad, 2019
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-41464 (URN)10.37380/jisib.v9i1 (DOI)000496809300001 ()
Available from: 2020-01-31 Created: 2020-01-31 Last updated: 2020-02-07Bibliographically approved
Solberg Søilen, K. (2019). How managers stay informed about the surrounding world. Journal of Intelligence Studies in Business, 9(1), 28-35
Open this publication in new window or tab >>How managers stay informed about the surrounding world
2019 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 9, no 1, p. 28-35Article in journal (Refereed) Published
Abstract [en]

In this paper we look at how managers and knowledge workers stay informed about the events in the outside world that affect their organizations. Data was collected using a survey of 308 subjects from around the world. A model for how managers stay informed is presented. We introduce the idea of the proprietary cloud. The findings have implications for managers who want to compare their own sources of information and improve routines for information gathering.

Place, publisher, year, edition, pages
Halmstad: Halmstad University Press, 2019
Keywords
Business intelligence, intelligence studies, knowledge management, the proprietary cloud, workplace learning
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-41463 (URN)000496809300004 ()
Available from: 2020-01-31 Created: 2020-01-31 Last updated: 2020-03-23Bibliographically approved
Solberg Søilen, K. (2019). Making sense of the collective intelligence field: A review. Journal of Intelligence Studies in Business, 9(2), 6-18
Open this publication in new window or tab >>Making sense of the collective intelligence field: A review
2019 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 9, no 2, p. 6-18Article, review/survey (Refereed) Published
Abstract [en]

The problem we want to solve is to find out what is new in the collective intelligence literature and how it is to be understood alongside other social science disciplines. The reason it is important is that collective intelligence and problems of collaboration seem familiar in the social sciences but do not necessarily fit into any of the established disciplines. Also, collective intelligence is often associated with the notion of wisdom of crowds, which demands scrutiny. We found that the collective intelligence field is valuable, truly interdisciplinary, and part of a paradigm shift in the social sciences. However, the content is not new, as suggested by the comparison with social intelligence, which is often uncritical and lacking in the data it shows and that the notion of the wisdom of crowds is misleading (RQ1). The study of social systems is still highly relevant for social scientists and scholars of collective intelligence as an alternative methodology to more traditional social science paradigms as found, for example, in the study of business or management (RQ2).

Place, publisher, year, edition, pages
Halmstad: Halmstad University Press, 2019
Keywords
Collective intelligence, social intelligence, social systems, wisdom of crowds
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-41462 (URN)000496810000002 ()
Available from: 2020-01-31 Created: 2020-01-31 Last updated: 2020-03-23Bibliographically approved
Lashgari, M., Sutton-Brady, C., Solberg Søilen, K. & Ulfvengren, P. (2018). Adoption strategies of social media in B2B firms: a multiple case study approach. The journal of business & industrial marketing, 33(5), 730-743
Open this publication in new window or tab >>Adoption strategies of social media in B2B firms: a multiple case study approach
2018 (English)In: The journal of business & industrial marketing, ISSN 0885-8624, E-ISSN 2052-1189, Vol. 33, no 5, p. 730-743Article in journal (Refereed) Published
Abstract [en]

Purpose: The purpose of this study is to clarify business-to-business (B2B) firms’ strategies of social media marketing communication. The study aims to explore the factors contributing to the formation and adoption of integration strategies and identify who the B2B firms target. Design/methodology/approach: A multiple case study approach is used to compare four multinational corporations and their practices. Face-to-face interviews with key managers, and extensive readings and observations of the firms’ websites and social media platforms have been conducted. Findings: The study results in a model, illustrating different processes of selection, adoption and integration involved in the development of social media communication strategy for B2B firms. Major factors involved in determining the platform type, and strategies used within different phases and processes are identified. Research limitations/implications: As the chosen methodology may limit generalizability, further research is encouraged to test the model within a B2B context especially within small and medium enterprises as only large multinational corporations were investigated in this study. Practical implications: The paper provides insight into how B2B marketers can align social media with their firms’ goals through the strategic selection of platforms to reach the targeted audience and communicate their message. Originality/value: The study uncovers the benefits gained by B2B firms’ through interaction with individuals on social media. This is a significant contribution as the value of such interaction was previously undefined and acted as a barrier for adopting social media in some B2B firms. © 2018, Emerald Publishing Limited.

Place, publisher, year, edition, pages
Bingley: Emerald Group Publishing Limited, 2018
Keywords
B2B marketing, Communication channels, IMC, Social media adoption, Strategy
National Category
Business Administration Information Systems, Social aspects Communication Studies
Identifiers
urn:nbn:se:hh:diva-38721 (URN)10.1108/JBIM-10-2016-0242 (DOI)000435288800012 ()2-s2.0-85048730119 (Scopus ID)
Available from: 2019-01-08 Created: 2019-01-08 Last updated: 2019-01-08Bibliographically approved
Solberg Søilen, K. (2018). Book review: Superforecasting: The art and science of prediction. Crown Publishers, New York, NY. Tetlock. E. Philip, Gardner, Dan (2015) [Review]. Journal of Intelligence Studies in Business, 8(1), 46-53
Open this publication in new window or tab >>Book review: Superforecasting: The art and science of prediction. Crown Publishers, New York, NY. Tetlock. E. Philip, Gardner, Dan (2015)
2018 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 8, no 1, p. 46-53Article, book review (Other academic) Published
Abstract [en]

There are many things that are good about this book. Philip E Tetlock is a scholar with an impressive number of publications and citation. The book is well-written and easy to read, but that is also the best that can be said.

The book falls into a long line of bestselling books that have an extravagantly attractive title that has little to do with the content, and a first chapter that is all about promises of what is to be delivered in the following pages. As such, this is all too common in the management literature in general as we have known it since the early 1980s, maybe even earlier. It throws around the names of famous people and stories people can relate to. But what is the problem with that, the reader may ask. Well the problem is that these types of management books continue to have a significant influence on practice, much more so than scientific articles or more instrumental books on intelligence analysis.  This is not a new phenomenon either but has been going on since “In search of Excellence” or maybe even longer. For the most part though these books are being discredited in the long run, but then it is too late, as their content has already been put into practice.

For one thing there is nothing that has been presented in the book that helps explain why the project was better at predicting events than anybody else, if we are to believe that that is true. More worryingly, the book does not say how the authors and the project beat the other analysts, if it was by simply using a more vague language in its estimates or by the way correct answers were calculated. The rules of these competitions are never explained, at least not in the book.

The main idea in the book is that if you give precise questions and ask for answers expressed in numbers for specific time frames, then you can also sit back and wait to measure the results. You will then know how good you are. That by itself is not a bad idea. Instead we are led on a series of loose threads and assumptions, by the authors who are expert analysts because they did so – “it took years” - and won. It seems like a proven way to sell consultancy, but does not convince a reader who is even half awake.

Clearly psychology is important for decision making and forecasting, especially when confronted with social situations where an outcome is the result of the interaction and the expectations of several individuals with different interests and values. Some of these problems can be modelled using game theory, but the authors fail to see that this is only one half of the equation. The other half is what you actually know. The intelligence reality of Mr Tetlock is much like that of a psychologist in a poker game. He does not know what the other person knows but tries to guess it based on his behavior. That is a much riskier way of solving a problem than using resources to actually find out. Good intelligence is about finding out what hand was actually dealt. This will give us certainty to know how we could win the game, or at least avoid losing more money than what was in the pot. Psychology is important in knowing how the player will behave. It is this other part of the equation—that the psychological insights are valuable—that Tetlock introduces in this book.

It’s a good suggestion to test or check guesses to learn from them, but it’s hardly a new or novel idea. It’s true that it is “astonishing” how many organizations do not check the intelligence they produce or buy, but it’s hardly a new problem or even surprising.

The book is one in a long tradition of “hype” books which are so popular and not only in the Anglo-Saxon world, similar to Nassim Taleb’s book “Black Swan”, which the authors also refer to. You take something that is merely common sense and present it in an appealing way, such as that complete unknowns are like black swans. The reader will not have learned anything new, but old wisdom is frightfully well packaged, thus appealing. It does not help that the authors disagree with Taleb in that they think that many swans that people say are black are in fact grey (another metaphor of the same type).

I said at the beginning that this is a good book. The reason for this is that it contains many good rules of thumb. Unfortunately, they are not listed in any single place in the book. We should break large questions into many small questions. We should make scorekeeping an integral part of intelligence analysis (p. 259). That is a simple but important lesson. Thus the book is worth reading.

Place, publisher, year, edition, pages
Halmstad: Halmstad University Press, 2018
Keywords
Forecasting, business intelligence, foresight
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-41569 (URN)10.37380/jisib.v8i1.305 (DOI)000439059100006 ()
Available from: 2020-02-04 Created: 2020-02-04 Last updated: 2020-03-24Bibliographically approved
Solberg Søilen, K. (2018). Social media intelligence. Journal of Intelligence Studies in Business, 8(2), 4-5
Open this publication in new window or tab >>Social media intelligence
2018 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 8, no 2, p. 4-5Article in journal, Editorial material (Refereed) Published
Place, publisher, year, edition, pages
Halmstad: Halmstad University Press, 2018
Keywords
Competitive Intelligence, Business Intelligence, Market Intelligence, Intelligence Studies
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-41514 (URN)10.37380/jisib.v8i2.324 (DOI)000443743400001 ()2-s2.0-85053114723 (Scopus ID)
Funder
Swedish Research Council
Available from: 2020-02-03 Created: 2020-02-03 Last updated: 2020-03-23Bibliographically approved
Solberg Søilen, K. (2018). The disciplines of management and IT have indeed merged: New empirical data. Journal of Intelligence Studies in Business, 8(1), 4-4
Open this publication in new window or tab >>The disciplines of management and IT have indeed merged: New empirical data
2018 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 8, no 1, p. 4-4Article in journal, Editorial material (Refereed) Published
Place, publisher, year, edition, pages
Halmstad: Halmstad University Press, 2018
Keywords
management, IT
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-41515 (URN)10.37380/jisib.v8i1.306 (DOI)000439059100001 ()2-s2.0-85045304034 (Scopus ID)
Funder
Swedish Research Council
Available from: 2020-02-03 Created: 2020-02-03 Last updated: 2020-03-23Bibliographically approved
Solberg Søilen, K. (2018). Why you should be interested in intelligence studies. Journal of Intelligence Studies in Business, 8(3), 4-8
Open this publication in new window or tab >>Why you should be interested in intelligence studies
2018 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 8, no 3, p. 4-8Article in journal, Editorial material (Refereed) Published
Place, publisher, year, edition, pages
Halmstad: Halmstad University Press, 2018
Keywords
intelligence studies, competitive intelligence, business intelligence, information systems, market intelligence
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-41512 (URN)10.37380/jisib.v8i3.361 (DOI)000455828900001 ()2-s2.0-85060176685 (Scopus ID)
Funder
Swedish Research Council
Available from: 2020-02-03 Created: 2020-02-03 Last updated: 2020-03-23Bibliographically approved
Solberg Søilen, K. (2017). Business intelligence, big data and theory. Journal of Intelligence Studies in Business, 7(1), 4-4
Open this publication in new window or tab >>Business intelligence, big data and theory
2017 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 7, no 1, p. 4-4Article in journal, Editorial material (Other academic) Published
Place, publisher, year, edition, pages
Halmstad: Halmstad University, 2017
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-35609 (URN)000404950400001 ()2-s2.0-85017140263 (Scopus ID)
Available from: 2017-11-30 Created: 2017-11-30 Last updated: 2017-11-30Bibliographically approved
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ORCID iD: ORCID iD iconorcid.org/0000-0002-2427-3148

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