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Solberg Søilen, KlausORCID iD iconorcid.org/0000-0002-2427-3148
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Publications (10 of 124) Show all publications
Patowary, M. M., Peulers, D., Richter, T., Melovic, A., Nilsson, D. & Solberg Søilen, K. (2023). Improving last-mile delivery for e-commerce: the case of Sweden. International Journal of Logistics, 26(7), 872-893
Open this publication in new window or tab >>Improving last-mile delivery for e-commerce: the case of Sweden
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2023 (English)In: International Journal of Logistics, ISSN 1367-5567, E-ISSN 1469-848X, Vol. 26, no 7, p. 872-893Article in journal (Refereed) Published
Abstract [en]

In an age where e-commerce can provide a huge variety of different products online, customers still face the issue of the last mile challenge. The purpose of this paper is to find out if the last-mile delivery of products is efficient and explore the possible improvement to this service. This research shows that home delivery is the preferred method of last-mile delivery. A significant gap was disclosed between the available options for delivery on e-commerce websites and consumer preferences of last-mile delivery. Time of delivery and accuracy are the greatest barriers in the delivery chain. The research also shows that there is a lack of home delivery services provided in the market. The research is limited by the usage of non-probability sampling and equal distribution of respondents of all ages. The research identifies a clear gap between customers’ demands in the last mile and the firms’ offerings. © 2021 Informa UK Limited, trading as Taylor & Francis Group

Place, publisher, year, edition, pages
Abingdon: Taylor & Francis, 2023
Keywords
Management Science and Operations Research, Management Information Systems, Business and International Management, Strategy and Management, Management of Technology and Innovation
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-45966 (URN)10.1080/13675567.2021.1998396 (DOI)000721748400001 ()2-s2.0-85119820272 (Scopus ID)
Available from: 2021-11-29 Created: 2021-11-29 Last updated: 2023-06-22Bibliographically approved
Solberg Søilen, K. & Benhayoun, L. (2022). Household acceptance of central bank digital currency: the role of institutional trust. International Journal of Bank Marketing, 40(1), 172-196
Open this publication in new window or tab >>Household acceptance of central bank digital currency: the role of institutional trust
2022 (English)In: International Journal of Bank Marketing, ISSN 0265-2323, E-ISSN 1758-5937, Vol. 40, no 1, p. 172-196Article in journal (Refereed) Published
Abstract [en]

Purpose

The authors investigate household acceptance of central bank digital currencies (CBDCs) by drawing on the unified theory of acceptance and use of technology and institutional trust theory.

Design/methodology/approach

The authors build a research model including six hypotheses and quantitatively analyze it using partial least squares structural equation modeling (PLS-SEM) and importance-performance map analysis (IPMA) based on 282 answers to a survey questionnaire.

Findings

The continuous adoption of CBDCs by households is highly probable and is fostered by its expected high performance, the social recommendations and the existence of facilitating conditions. Nevertheless, institutions' efforts to propose a flexible and understandable currency can benefit its adoption only if these institutions also strive to build households' trust in the currency's system.

Originality/value

The authors provide a full review of the emerging literature on CBDCs and suggest that digital currency offerings can be divided into centralized, semi-centralized and de-centralized control in a meaningful taxonomy. The authors also complement extant studies on CBDCs that mostly apprehend its operational challenges by focusing on the customer side and provide implications to the launching of CBDCs by uncovering the customer-specific determinants of their adoption. © 2021, Emerald Publishing Limited.

Place, publisher, year, edition, pages
Bingley: Emerald Group Publishing Limited, 2022
Keywords
Digital currency, Institutional trust, Technology adoption, Household acceptance
National Category
Economics
Identifiers
urn:nbn:se:hh:diva-45725 (URN)10.1108/IJBM-04-2021-0156 (DOI)000703622000001 ()2-s2.0-85116434365 (Scopus ID)
Available from: 2021-10-14 Created: 2021-10-14 Last updated: 2022-02-04Bibliographically approved
Calof, J., Solberg Søilen, K., Klavans, R., Abdulkader, B. & Moudni, I. E. (2022). Understanding the structure, characteristics, and future of collective intelligence using local and global bibliometric analyses. Technological forecasting & social change, 178, Article ID 121561.
Open this publication in new window or tab >>Understanding the structure, characteristics, and future of collective intelligence using local and global bibliometric analyses
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2022 (English)In: Technological forecasting & social change, ISSN 0040-1625, E-ISSN 1873-5509, Vol. 178, article id 121561Article in journal (Refereed) Published
Abstract [en]

“Collective Intelligence” has been a popular area of research for more than a decade. We apply two different analytical approaches (local and global bibliometric analysis) to describe how this literature is organized and how it has evolved. A local approach focuses on the 3,138 articles indexed in the Scopus database where ‘collective intelligence’ is in the title, abstract, or keyword. A global approach reclassifies all of the Scopus documents into research communities using all (1.28 billion) citations in the database and proceeds to identify which research communities are populated by the 3,138 Collective Intelligence (CI) articles. These two approaches provide significantly different perspectives on how CI is structured, who the leaders of the field are, and how it is evolving. A synthesis of these two perspectives provides ideas for those who wish to contribute to the collective intelligence field. Our findings support the Kuhnian idea of research communities as a useful concept in bibliometric analysis. © 2022 The Authors.

Place, publisher, year, edition, pages
New York, NY: Elsevier, 2022
Keywords
Bibliometric analysis, Collective intelligence, Research communities
National Category
Media and Communications
Identifiers
urn:nbn:se:hh:diva-46490 (URN)10.1016/j.techfore.2022.121561 (DOI)000778411300005 ()2-s2.0-85124695215 (Scopus ID)
Note

Funding: Russian Academic Excellence Project ‘5–100′

Available from: 2022-03-21 Created: 2022-03-21 Last updated: 2022-05-10Bibliographically approved
Oubrich, M., Hakmaoui, A., Benhayoun, L., Solberg Søilen, K. & Abdulkader, B. (2021). Impacts of leadership style, organizational design and HRM practices on knowledge hiding: The indirect roles of organizational justice and competitive work environment. Journal of Business Research, 137, 488-499
Open this publication in new window or tab >>Impacts of leadership style, organizational design and HRM practices on knowledge hiding: The indirect roles of organizational justice and competitive work environment
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2021 (English)In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 137, p. 488-499Article in journal (Refereed) Published
Abstract [en]

In this paper, we investigate how Leadership Style, Organizational Design, and HRM practices influence Knowledge Hiding. Organizational Justice and Competitive Work Environment are additionally considered as mediating variables of these impacts. 224 professionals completed an extensive survey with questions corresponding to the hypothesized effects. Based on partial least squares regression to test these hypotheses, this study shows that Leadership Style and Organizational Design mitigate Knowledge Hiding only when Organizational Justice is developed. While HRM practices can also decrease the intention of employees to hide knowledge in cases with high levels of justice, they may induce such behavior in a highly competitive work environment. Hence, this research contributes to knowledge management literature by examining the joint influence on knowledge hiding of organizational factors that genuinely describe an organization's structure and climate. From a practical standpoint, we recommend that managers establish the right balance between justice and competition to reduce knowledge hiding. © 2021 Elsevier Inc.

Place, publisher, year, edition, pages
New York, NY: Elsevier, 2021
Keywords
Competitive work environment, HRM practices, Knowledge hiding, Leadership style, Organisational design, Organizational justice
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-45726 (URN)10.1016/j.jbusres.2021.08.045 (DOI)000702884800012 ()2-s2.0-85114187118 (Scopus ID)
Available from: 2021-10-14 Created: 2021-10-14 Last updated: 2021-10-15Bibliographically approved
Solberg Søilen, K. (2021). Some personal reflections on 11 years of JISIB editorial notes and production. Journal of Intelligence Studies in Business, 11(3), 4-16
Open this publication in new window or tab >>Some personal reflections on 11 years of JISIB editorial notes and production
2021 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 11, no 3, p. 4-16Article in journal, Editorial material (Other academic) Published
Abstract [en]

For now, this is the last issue of JISIB. The reason is that funding for Open-Source journals through NOS-HS has been halted for all journals ending in 2022. JISIB had financing through 2021. There maybe a revival of Open-Source initiatives and then it’s possible to continue if we can obtain the funds, but for now JISIB will be put on pause. JISIB came out regularly between 2011-2022, so for 11 years. For eight of these years the journal received funding from VR and NOS-HS. NOS-HS is the Joint Committee for Nordic Research Councils in the Humanities and Social Sciences. It’s a cooperation between the research councils in Denmark, Finland, Iceland, Norway and Sweden responsible for research within the Humanities and Social Sciences. We are very grateful for continuous support received from NOS-HS. It has been instrumental for the advancement of Open-Source Publishing in Sweden. The journal was started at a time when the interest for competitive intelligence (CI) was declining, during the first decade of the 21st century. Bibliometric analysis shows that JISIB has been the primary outlet for scientific articles on CI for the past decade. Most articles have been in the border between CI and business intelligence, or more specifically between software and web-solutions, web-intelligence, and social media intelligence. Some articles have been in market intelligence and other closely related areas. In France there has been a continuous interest for “intelligence economique” and in Sweden “omvärldsanalys”. We have also seen new areas emerge and some areas increase in popularity, like collective intelligence, foresight and insight (competitive and market insight). However, the core of the content is much the same despite this relabeling. It’s still about processes for providing decision makers with need-to-know information © 2021 JISIB, Halmstad University. All rights reserved

Place, publisher, year, edition, pages
Halmstad: Halmstad University, 2021
Keywords
Intelligence Studies, Economics, Competitive Intelligence, Business Intelligence, Management
National Category
Human Computer Interaction
Identifiers
urn:nbn:se:hh:diva-46531 (URN)000756977500001 ()2-s2.0-85125255772 (Scopus ID)
Available from: 2022-03-28 Created: 2022-03-28 Last updated: 2022-03-28Bibliographically approved
Solberg Søilen, K. (2021). The internet is leading the world towards forms of totalitarianism: How to fix the problem. Journal of Intelligence Studies in Business, 11(1), 4-5
Open this publication in new window or tab >>The internet is leading the world towards forms of totalitarianism: How to fix the problem
2021 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 11, no 1, p. 4-5Article in journal, Editorial material (Other academic) Published
Abstract [en]

It is difficult to imagine intelligence studies as separate from information technology as we enter thethird decade of the 21st century. The current issue of JISIB bears witness to this integration with a strong focus on big data applications. Hardly anyone today would or could do without the internet, but the project that started with USgovernment financing in the 1960s, with packet switching, and in the 1970s with ARPANET and saw commercial light in the 1990s is helping countries turn into totalitarian systems where totalitarianism is defined by a high degree of control over public and private life. Public life is influenced by hacking, troll factories, fake news/propaganda, and interference inelections. Private life is influenced by massive surveillance. To borrow the title of the book by Zuboff (2019) we now live in “the age of surveillance capitalism”. Business intelligence systems lie at the heart of this transformation, but so do artificial intelligence and robotics. And the trend is global. In the West the suppressors are mostly private monopolies (e.g. Google, Facebook), while in the Eastit is primarily the government that is snooping (e.g. China’s Social Credit System). Face recognition is likely to become as popular in the West as it is in the East. It is also easily forgotten that no city wasbetter surveilled than London, which started to build its CCTV technology in the 1960s. The system is now being updated with facial recognition, just like the one we are criticizing the Chinese for having. Some forms of surveillance may also lead to great advances in our societies, like access to government forms and statements electronically and a non-anonymous Central Bank Digital Currency (CBDC), which promises to reduce corruption and tax fraud, and could be used for easy distribution of universal basicincome (UBI). Fintech promises to be highly disruptive. We are moving into an Orwellian world of surveillance more or less voluntarily, often applauding it. “I have nothing to hide” the young man says, but then he later becomes a minister and starts to worry about the traces he has left on keyboards. The Five Eyes intelligence alliance, or any other major service, can pull out extensive analyses of behavior and personality on most of us now as we continue to exchangeour personal data for access to searches and social media, but also subscription-based services. Most Chinese think that the social credit system is a good thing. This is for much of the same reason: they believe it will not be used against them and think that they will do well. We all tend to be over optimistic about our abilities and opportunities. It’s not before we fail that the full implications of the system arefelt: lack of access, credit, housing, and no more preferential treatments. The result threatens to worsen the lack of social mobility and increase the growing conflict between the super-rich and those hundreds of millions who risk slipping from the middle class to being counted among the poor, many of whom live in the Western world. Copyright © 2021 JISIB, Halmstad University.

Place, publisher, year, edition, pages
Halmstad: Halmstad University, 2021
Keywords
Market Market Intelligence, Business Intelligence, Competitive Intelligence, Information Systems, Geo-Economics
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-45727 (URN)10.37380/jisib.v1i1.690 (DOI)000645443400001 ()2-s2.0-85106633895 (Scopus ID)
Available from: 2021-10-14 Created: 2021-10-14 Last updated: 2022-12-07Bibliographically approved
Avaid, T. J., Solberg Søilen, K. & Le, T. B. (2020). A Comparative Study of Chinese and Western MBA Programs. International Journal of Chinese Education, 9(1), 89-112
Open this publication in new window or tab >>A Comparative Study of Chinese and Western MBA Programs
2020 (English)In: International Journal of Chinese Education, ISSN 2212-585X, Vol. 9, no 1, p. 89-112Article, review/survey (Refereed) Published
Abstract [en]

In the last two decades, questions have been raised against the relevance of business education all around the globe including the famous MBA program. Despite few shortcomings of western MBA programs, they are considered to be the global benchmark owing to their reputation, quality, research focus etc., whereas most of their Chinese counterparts are criticized heavily for their different weaknesses ranging from obsolescence and incorporating unique Chinese characteristics to blindly following the US model, without devising the right mix. This study compares the Chinese MBA with the Western MBA programs, highlighting the crucial weaknesses prevailing in Chinese MBA programs and then identifying the necessary improvements to bring them at par with their western counterparts. The study also contributes by bringing-forth 'must have' and 'can have' courses as a part of the MBA curriculum by going through both Western and Chinese MBA curriculums in depth. © 2020 Copyright 2020 by Koninklijke Brill NV, Leiden, The Netherlands.

Place, publisher, year, edition, pages
Leiden: Brill Nijhoff, 2020
Keywords
master of business administration, business education, management education, China, Western MBA, Chinese MBA
National Category
Pedagogy
Identifiers
urn:nbn:se:hh:diva-46124 (URN)10.1163/22125868-12340121 (DOI)2-s2.0-85091516975 (Scopus ID)
Available from: 2021-12-15 Created: 2021-12-15 Last updated: 2022-01-12Bibliographically approved
Solberg Søilen, K. (2020). Editor’s note. Journal of Intelligence Studies in Business, 10(2), 4-5
Open this publication in new window or tab >>Editor’s note
2020 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 10, no 2, p. 4-5Article in journal, Editorial material (Refereed) Published
Place, publisher, year, edition, pages
Halmstad: Halmstad University Press, 2020
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-43274 (URN)2-s2.0-85088130545 (Scopus ID)
Available from: 2020-12-08 Created: 2020-12-08 Last updated: 2020-12-08Bibliographically approved
Solberg Søilen, K. (2020). On the 10th anniversary of JISIB: Reflection on academic tribalism. Journal of Intelligence Studies in Business, 10(1), 4-5
Open this publication in new window or tab >>On the 10th anniversary of JISIB: Reflection on academic tribalism
2020 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 10, no 1, p. 4-5Article in journal, Editorial material (Refereed) Published
Place, publisher, year, edition, pages
Halmstad: Halmstad University, 2020
Keywords
Market Market Intelligence, Business Intelligence, Competitive Intelligence, Information Systems, Geo-Economics
National Category
Business Administration
Identifiers
urn:nbn:se:hh:diva-43650 (URN)10.37380/JISIB.V1I1.559 (DOI)2-s2.0-85086317959 (Scopus ID)
Available from: 2020-12-10 Created: 2020-12-10 Last updated: 2020-12-10Bibliographically approved
Solberg Søilen, K. (2019). A deeper look at the collective intelligence phenomenon. Journal of Intelligence Studies in Business, 9(2), 4-5
Open this publication in new window or tab >>A deeper look at the collective intelligence phenomenon
2019 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, E-ISSN 2001-015X, Vol. 9, no 2, p. 4-5Article in journal, Editorial material (Other academic) Published
Place, publisher, year, edition, pages
Halmstad: Halmstad University Press, 2019
Keywords
Collective intelligence
National Category
Information Systems
Identifiers
urn:nbn:se:hh:diva-41461 (URN)10.37380/jisib.v9i2.472 (DOI)000496810000001 ()2-s2.0-85084075742 (Scopus ID)
Available from: 2020-01-31 Created: 2020-01-31 Last updated: 2022-10-10Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-2427-3148

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